Customer Service Representative

Now Hiring: Customer Service Representative – Immediate OpeningsLocation: Moser's Grocery Store – Rangeline, Columbia, MOFLSA Status: Non-exemptGet Paid. Get Perks. Get Ownership.Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment.What You GetWeekly Pay + steady hoursEmployee-Owned (ESOP) – earn company stock at no cost to youFlexible schedulingOn-the-job training and development opportunitiesGrowth opportunities in retail and customer serviceA team that values your work and reliabilityWhat You'll DoAssist customers with questions, concerns, and product inquiriesProcess returns, exchanges, and front-end transactionsAnswer phones and provide customer supportMaintain a clean and organized front-end areaSupport front-end team members and daily store operationsPromote store programs, promotions, and loyalty initiativesHandle customer feedback professionally and efficientlyManage lottery machine operations and related proceduresFollow company policies and customer service standardsWhat We're Looking ForStrong communication and interpersonal skillsFriendly, positive attitude and willingness to assist customersBasic math and reading skillsAbility to handle customer inquiries professionallyAttention to detail and ability to follow store policiesAbility to multi-task in a fast-paced environmentWillingness to collaborate with fellow employee-owners and managementFlexible availability (days, evenings, weekends, holidays)Work EnvironmentFast-paced grocery store front-end environmentExposure to varying temperatures near entrances and exitsStanding for extended periods; lifting up to 25–50 lbsThis is not an official description but represents major responsibilities a new hire can expect to perform.Start Earning Right Away – We're hiring immediatelyApply now and start building your future with us. Pro Food Systems Inc (PFSbrands)