Inside Sales Specialist

Job Description About Us: How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: Dublin, CA What’s the role? The Inside Sales Specialist generates incremental revenue, by means of inbound and outbound calls, through the sale of Service Agreements. Future responsibilities may include sales of product add-ons including, but not limited to optional software. The Inside Sales Specialist has wide-range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Sound Interesting? Here’s what you’ll do: Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets. Negotiates final pricing and terms with purchasing point-of-contact. Demonstrates strong verbal and written communication skills through business planning and customer presentations. Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons. Assess customer needs and proposes solutions to meet those needs to close sales. Expected to write sales presentations and review customer needs based on age of equipment and financial exposure. Accurately forecasts business in a defined territory. Maintain records of customer contacts in a CRM database. Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business. Keep updated records of win-loss sales events. Maintain up-to-date knowledge of product offerings, marketing programs and promotions. Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning. Meet and exceed minimum department call volume standards and department metrics. Will be expected to offer guidance to other personnel, and lead teams and projects. Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities. Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing. Participate in Trade Shows. Do you qualify? Bachelor’s degree, preferred. Minimum 6-8 years of demonstrated inside or outside sales experience, preferably in the medical capital equipment marketplace. Ability to effectively initiate and manage outbound/inbound sales calls. Ability to engage in consultative selling dialogue with emphasis on business impact (ROI, etc) Excellent communication skills and professional telephone skills. Strong negotiation skills Creative thinking and problem-solving skills Solid time management and organizational skills with ability to follow through. Ability to work in a team environment. Self-motivated with a high degree of initiative, and ability to work unsupervised. Working knowledge of Microsoft Word, Excel, Access, and Salesforce. The starting hourly base pay for this position is $37.50 plus sales commission. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! The starting hourly base pay for this position is $37.50 plus sales commission. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion. Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). #J-18808-Ljbffr Carl Zeiss AG