Recreation Supervisor

Compensation Hourly rate: $20.00 to $20.00. Benefits include medical, dental, vision, work/life resources, retirement savings plans such as 401(k), paid days off including parental leave and disability coverage. Benefits vary by location and are subject to legal requirements or limitations, employee eligibility, and where the employee lives and/or works. There is no predetermined application window. The position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including the Fair Chance Ordinances and Acts. Job Responsibilities Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage. Coordinates registration functions and transportation for all guests. Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark and conference center clients. Oversees front desk and concierge's tasks to ensure world class service is provided. Check in and check out functions. Ensures proper execution of Lobby Ambassador Program. Guest orientation of the local area and the conference center facilities. Proper telephone service technique and PBX operation. Handling of guest mail, messages and special deliveries. Coordinating reservations for guest transportation. Full understanding and utilization of the property management system. Familiarization with night audit function. Assisting all guests in any way possible, including following up on guest concerns in a timely manner. Maintaining a limited supply of sundries and restocks as necessary. Issuing and monitoring safe deposit boxes. Opening and closing of support staff cashier banks. Design and implement training programs to ensure that all staff are well‑versed in daily job functions, safety awareness, and Aramark policies and procedures. Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. Communicate closely with all departments to ensure a seamless guest experience. Establish, implement, and follow all emergency procedures. Perform any or all other duties as assigned by Guest Services Manager. At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Positive attitude, strong work ethic, and a commitment to providing world‑class service to the client, guests, and co‑workers. Strong knowledge of personal computers is essential. Experience in all facets of providing guest services. Ability to lead, motivate, and communicate effectively with others. Strong organizational abilities. Preferably two years in hospitality services or similar environment performing duties as Guest Services or Concierge’s supervisor. Must be able to read, write, and clearly speak English. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or use of personal protective equipment (PPE). #J-18808-Ljbffr