Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities: • Handle guest check-ins, check-outs, and payment processing with accuracy. • Welcome guests warmly, determine their needs, and manage the registration process. • Take reservations in person, via email, or over the phone, including group bookings. • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions Qualifications: • Proven customer service experience with a strong guest-focused mentality • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $16 hourly

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