Sterilizer Cleaning & Maintenance Technician

At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Specialty Services Technician acts as Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment as part of a high performing team. The Technician provides on-site cleaning services and simple maintenance on complex mechanical electro-mechanical and electronic units in a high stress healthcare environment.

The Technician pro-actively interacts and communicates concerns updates repairs and service enhancement opportunities with Customers Field Service partners and contract administration team.

Important Note about Schedule/Travel:

This is a field service role with very frequent travel (75%) most of which is in a company van that the Technician keeps at home. The territory covered is generally within a few hours drive but occasional travel to other territories sometimes by plane will also be required. The work hours in this full-time role will include some weekend days and shifts can vary between morning afternoon and night. A high degree of flexibility is required to accommodate our Customer needs.

This is a safety sensitive position.

What You Will Do as a Specialty Service Technician

• You will be accountablefor Customer satisfaction as a first point of contact through pro-active professional communication and commitment to resolving Customers issues/problems expediently.
• You will communicate effectively and proactively with Customers on preventative cleaning needs and associated scheduling and equipment details (arrival service status completion next steps). Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services.
• You will perform sterilizer cleaning function including changing required chemical ingredients; making adjustments to necessary chemicals; monitoring the cleaning process; maintaining appropriate pressures; maintaining and repairing the chamber cleaning equipment; handle transport and dispose of chemicals used in chamber cleaning according to safety protocols.
• You will work closely with the Scheduling Team Supervisor and Customer to plan efficient service routes within assigned territory and adhere to all coverage and service standards.
• You will troubleshoot and consult proper contact for any observed issues with equipment and systems components.
• You will utilize company-issued smart phone laptop and related software to perform administrative tasks including required documentation and reporting.
• You will be responsible for Company vehicle equipment and supplies and parts inventory including appropriate maintenance and escalation of issues for safe effective operation.

The Experience Skills and Abilities Needed

Required:

• High School Diploma or GED
• 3 years of work experience at least 1 year of which must be technical or service-related work (sterile processing mechanical electrical plumbing HVAC construction automotive etc.)
• Associates degree or related certifications or military experience may be considered towards minimum years of work experience.
• Valid drivers license.
• Ability to work flexible hours (mostly outside normal business hours including overtime and weekends) with up to 50% travel overnight.
• Demonstrated proficiency with basic computer skills smart phone use etc.
• Excellent interpersonal and Customer communication skills.
• Strong organizational and problem-solving skills.
• Ability to work independently without supervision.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health well-being and financial future.

Here is a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools Equipment Uniforms provided
• Long/Short Term disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuitionreimbursement and continued education programs
• Excellent opportunities for advancement and stable long-term career

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Preferred Experience

Skills

Pay range for this opportunity is$46962.50-$60775.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums if higher than range listed. Pay rates are based on a number of factors including but not limited to local labor market costs years of relevant experience education professional certifications foreign language fluency etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited hired trained transferred and promoted in all job groups regardless of race color religion age disability national origin citizenship status military or veteran status sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity genetic information and any other category protected by federal state or local law. We are not only committed to this policy by our status as a federal government contractor but also we are strongly bound by the principle of equal employment opportunity.

Required Experience:

IC