Return to Title IV (R2T4) Specialist
Concorde Career College
Overview The Active Student Specialist is responsible for the review of student files at the time of withdrawal and/or change of status. The ideal candidate will have great attention to detail, a strong concern for the exact correctness of work, and the ability to multi-task while managing multiple deadlines. A candidate who takes their work seriously and can work at a faster-than-average pace will be most suited for success in this role. Benefits Paid Training Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday) Retirement Matching: 50% match on the first 6% of your contributions after 90 days Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby Competitive Insurance: Health, vision, and dental coverage for you and your dependents Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment Responsibilities Determine the tuition obligation that students owe to UTI upon withdrawal. Ensure the calculation is precise and compliant with state and federal regulations, as it impacts revenue. Determine and process the appropriate Title IV refunds in accordance with Department of Education regulations, ensuring timely processing to meet deadlines. Complete a final file review for inactive student files to verify that Financial Aid Advisors properly processed the file during enrollment. Prepare and manage all reports associated with the Return of Federal funds. Educate students and parents on tuition charges and required refunds to help customers understand next steps after leaving school. Process and track refunds to ensure completion within mandated time frames. Provide federally mandated updates to the Department of Education’s Common Origination Disbursement web site. Stay abreast of Federal and State regulations. Other duties as assigned. Qualifications Education / Experience High school/GED required, some college preferred Minimum three years of experience in Financial Aid Experience with auditing and dealing with complicated calculations preferred Two years customer service experience Skills Knowledge of Federal Return to Title IV Calculations required Understanding of the timeliness of returning Federal and State funds Detail oriented with excellent organizational skills Ability to meet strict deadlines Ability to understand Federal and State regulations Excellent communication skills Basic computer software aptitude Abilities Must be able to lift, carry, push, or pull up to 5 pounds or less for 5% of the workday Must be able to stoop, kneel, crouch, or crawl for 5% or less of the workday Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday Must be able to use a keyboard and perform manual tasks for prolonged periods throughout the workday Work Environment Work is performed indoors in a climate-controlled environment #J-18808-Ljbffr Concorde Career Colleges
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