Internet Sales Representative - Red Rock Harley-Davidson

Internet Sales Representative (Business Development Center)

Be the first voice of Red Rock Harley-Davidson® and help riders take the first step toward the bike of their dreams.

Location: 2260 S Rainbow Blvd, Las Vegas, NV 89146 | In-Store | Full-Time

Overview:

Red Rock Harley-Davidson is hiring! We're looking for high-energy, motivated individuals to join our Internet Sales Team as Internet Sales Representatives. In this role, your number one job is to set appointments, whether that's helping someone get on the bike they've been dreaming about or bringing in a private seller looking to trade or sell us theirs.

You'll be the first point of contact for most of our customers, so your ability to create excitement, build trust quickly, and keep the conversation moving is what sets the tone for the entire dealership experience.

This isn't your typical 9–5. We move fast, work hard, and have a lot of fun doing it. Our team feels like family and if you show up with full effort and the drive to succeed, you'll be supported every step of the way. We celebrate wins, hold each other accountable, and genuinely enjoy what we do.

What You'll Do:

• Respond fast and professionally to leads from the website, third-party listings, and social media ads
• Set solid appointments for test rides, in-store visits, purchases, and trade-ins
• Call, text, and email daily to connect with potential buyers and sellers
• Reach out to private sellers on Craigslist, Facebook Marketplace, and other platforms to book appointments to evaluate and buy bikes
• Use our CRM (CDK Eleads) to document contact history and follow-up activity
• Send personalized video messages to create connection and excitement
• Follow up with no-shows and missed appointments to get them back on the schedule
• Promote current dealership events, offers, and ride experiences
• Work hand-in-hand with showroom Fit Specialists to ensure smooth handoffs and a VIP experience

You'd Be a Great Fit If You:

• Are laser-focused on results and know how to keep appointments at the center of everything you do
• Communicate clearly and confidently, especially over the phone and through text
• Know how to follow through, build quick rapport, and close the gap between interest and action
• Are organized, driven, and great at managing multiple conversations and follow-ups
• Have experience in customer service, phone sales, hospitality, or call centers (or are hungry to learn)
• Have basic computer skills: Outlook, Excel, and CRM experience are a plus and the ability to type on average 50 words per minute
• Thrive in a fast-paced, energetic environment where every day is different
• Are open to the motorcycle lifestyle or already riding

What to Expect:

• Full training and real-time support from a team that's got your back
• A high-performance environment where your hustle is rewarded
• Daily opportunities to grow your confidence, communication, and sales skills
• A workplace culture that values initiative, personality, and teamwork. You matter here

Work Environment & Physical Requirements:

• Sit, stand, and walk for extended periods
• Frequent use of phone, computer, and technology systems
• Occasionally lift up to 40 lbs.
• Work environment includes dealership office and showroom conditions

Apply now and tell us why you'd be a great fit for the Internet Sales Team at Red Rock Harley-Davidson.

Red Rock Harley-Davidson® 2260 S Rainbow Blvd, Las Vegas, NV 89146 Where the ride begins and so can your next chapter.

Equal Employment Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.