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Front Desk / Cross-Trained Dental Assistant (DC Licensed)

Shaw Family Dentistry PLLC

Job Description

Job Description

We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC . This role is primarily front desk , with hygiene assisting responsibilities on Fridays .

The ideal candidate is organized, patient-focused, and experienced in dental front office operations , while also being flexible and comfortable supporting the clinical team when needed.

Important: Candidates must hold a valid Dental Assistant license in Washington, DC.

Schedule

  • Monday

  • Wednesday

  • Thursday 

  • Friday ( Hygiene Assistant – Back Office )

  • One Saturday per month

Responsibilities

Front Desk responsibilities include:

  • Greeting and checking patients in and out

  • Scheduling appointments and managing the daily schedule

  • Verifying insurance eligibility and obtaining benefit breakdowns

  • Working with PPO insurance plans

  • Collecting patient co-payments and balances

  • Creating, reviewing, and presenting treatment plans

  • Submitting and tracking insurance claims

  • Running and following up on outstanding insurance claims

  • Managing aspects of Revenue Cycle Management

  • Maximizing patient insurance benefits and financial coordination

  • Maintaining accurate patient records

Clinical support responsibilities (Fridays):

  • Assisting the hygienist with patient care

  • Preparing and turning over treatment rooms

  • Maintaining sterilization and infection control protocols

  • Supporting overall clinical workflow

Qualifications

  • Active Dental Assistant License in Washington, DC (Required)

  • Minimum 1 year of dental front desk experience

  • Experience with PPO insurance verification and breakdowns

  • Knowledge of dental insurance billing and claims

  • Strong understanding of dental office revenue cycle processes

  • Excellent communication and customer service skills

  • Strong organizational and multitasking abilities

  • Team-oriented with a positive attitude

What We’re Looking For

  • Friendly, professional demeanor

  • Strong attention to detail

  • Ability to thrive in a fast-paced dental environment

  • Willingness to cross-train and support both front and back office

Company Description

We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.

The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.

Important: Candidates must hold a valid Dental Assistant license in Washington, DC.

Schedule

Monday

Wednesday

Thursday

Friday (Hygiene Assistant – Back Office)

One Saturday per month

Responsibilities

Front Desk responsibilities include:

Greeting and checking patients in and out

Scheduling appointments and managing the daily schedule

Verifying insurance eligibility and obtaining benefit breakdowns

Working with PPO insurance plans

Collecting patient co-payments and balances

Creating, reviewing, and presenting treatment plans

Submitting and tracking insurance claims

Running and following up on outstanding insurance claims

Managing aspects of Revenue Cycle Management

Maximizing patient insurance benefits and financial coordination

Maintaining accurate patient records

Clinical support responsibilities (Fridays):

Assisting the hygienist with patient care

Preparing and turning over treatment rooms

Maintaining sterilization and infection control protocols

Supporting overall clinical workflow

Qualifications

Active Dental Assistant License in Washington, DC (Required)

Minimum 1 year of dental front desk experience

Experience with PPO insurance verification and breakdowns

Knowledge of dental insurance billing and claims

Strong understanding of dental office revenue cycle processes

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Team-oriented with a positive attitude

What We’re Looking For

Friendly, professional demeanor

Strong attention to detail

Ability to thrive in a fast-paced dental environment

Willingness to cross-train and support both front and back office

Company Description

We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.\r\rThe ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.\r\rImportant: Candidates must hold a valid Dental Assistant license in Washington, DC.\r\rSchedule\r\rMonday\r\rWednesday\r\rThursday\r\rFriday (Hygiene Assistant – Back Office)\r\rOne Saturday per month\r\rResponsibilities\r\rFront Desk responsibilities include:\r\rGreeting and checking patients in and out\r\rScheduling appointments and managing the daily schedule\r\rVerifying insurance eligibility and obtaining benefit breakdowns\r\rWorking with PPO insurance plans\r\rCollecting patient co-payments and balances\r\rCreating, reviewing, and presenting treatment plans\r\rSubmitting and tracking insurance claims\r\rRunning and following up on outstanding insurance claims\r\rManaging aspects of Revenue Cycle Management\r\rMaximizing patient insurance benefits and financial coordination\r\rMaintaining accurate patient records\r\rClinical support responsibilities (Fridays):\r\rAssisting the hygienist with patient care\r\rPreparing and turning over treatment rooms\r\rMaintaining sterilization and infection control protocols\r\rSupporting overall clinical workflow\r\rQualifications\r\rActive Dental Assistant License in Washington, DC (Required)\r\rMinimum 1 year of dental front desk experience\r\rExperience with PPO insurance verification and breakdowns\r\rKnowledge of dental insurance billing and claims\r\rStrong understanding of dental office revenue cycle processes\r\rExcellent communication and customer service skills\r\rStrong organizational and multitasking abilities\r\rTeam-oriented with a positive attitude\r\rWhat We’re Looking For\r\rFriendly, professional demeanor\r\rStrong attention to detail\r\rAbility to thrive in a fast-paced dental environment\r\rWillingness to cross-train and support both front and back office

Vacancy posted 11 days ago
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