Front Desk / Cross-Trained Dental Assistant (DC Licensed)
Shaw Family Dentistry PLLC
Job Description
Job Description
We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC . This role is primarily front desk , with hygiene assisting responsibilities on Fridays .
The ideal candidate is organized, patient-focused, and experienced in dental front office operations , while also being flexible and comfortable supporting the clinical team when needed.
Important: Candidates must hold a valid Dental Assistant license in Washington, DC.
Schedule
Monday
Wednesday
Thursday
Friday ( Hygiene Assistant – Back Office )
One Saturday per month
Responsibilities
Front Desk responsibilities include:
Greeting and checking patients in and out
Scheduling appointments and managing the daily schedule
Verifying insurance eligibility and obtaining benefit breakdowns
Working with PPO insurance plans
Collecting patient co-payments and balances
Creating, reviewing, and presenting treatment plans
Submitting and tracking insurance claims
Running and following up on outstanding insurance claims
Managing aspects of Revenue Cycle Management
Maximizing patient insurance benefits and financial coordination
Maintaining accurate patient records
Clinical support responsibilities (Fridays):
Assisting the hygienist with patient care
Preparing and turning over treatment rooms
Maintaining sterilization and infection control protocols
Supporting overall clinical workflow
Qualifications
Active Dental Assistant License in Washington, DC (Required)
Minimum 1 year of dental front desk experience
Experience with PPO insurance verification and breakdowns
Knowledge of dental insurance billing and claims
Strong understanding of dental office revenue cycle processes
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Team-oriented with a positive attitude
What We’re Looking For
Friendly, professional demeanor
Strong attention to detail
Ability to thrive in a fast-paced dental environment
Willingness to cross-train and support both front and back office
We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.
The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.
Important: Candidates must hold a valid Dental Assistant license in Washington, DC.
Schedule
Monday
Wednesday
Thursday
Friday (Hygiene Assistant – Back Office)
One Saturday per month
Responsibilities
Front Desk responsibilities include:
Greeting and checking patients in and out
Scheduling appointments and managing the daily schedule
Verifying insurance eligibility and obtaining benefit breakdowns
Working with PPO insurance plans
Collecting patient co-payments and balances
Creating, reviewing, and presenting treatment plans
Submitting and tracking insurance claims
Running and following up on outstanding insurance claims
Managing aspects of Revenue Cycle Management
Maximizing patient insurance benefits and financial coordination
Maintaining accurate patient records
Clinical support responsibilities (Fridays):
Assisting the hygienist with patient care
Preparing and turning over treatment rooms
Maintaining sterilization and infection control protocols
Supporting overall clinical workflow
Qualifications
Active Dental Assistant License in Washington, DC (Required)
Minimum 1 year of dental front desk experience
Experience with PPO insurance verification and breakdowns
Knowledge of dental insurance billing and claims
Strong understanding of dental office revenue cycle processes
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Team-oriented with a positive attitude
What We’re Looking For
Friendly, professional demeanor
Strong attention to detail
Ability to thrive in a fast-paced dental environment
Willingness to cross-train and support both front and back office
Company Description
We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays.\r\rThe ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed.\r\rImportant: Candidates must hold a valid Dental Assistant license in Washington, DC.\r\rSchedule\r\rMonday\r\rWednesday\r\rThursday\r\rFriday (Hygiene Assistant – Back Office)\r\rOne Saturday per month\r\rResponsibilities\r\rFront Desk responsibilities include:\r\rGreeting and checking patients in and out\r\rScheduling appointments and managing the daily schedule\r\rVerifying insurance eligibility and obtaining benefit breakdowns\r\rWorking with PPO insurance plans\r\rCollecting patient co-payments and balances\r\rCreating, reviewing, and presenting treatment plans\r\rSubmitting and tracking insurance claims\r\rRunning and following up on outstanding insurance claims\r\rManaging aspects of Revenue Cycle Management\r\rMaximizing patient insurance benefits and financial coordination\r\rMaintaining accurate patient records\r\rClinical support responsibilities (Fridays):\r\rAssisting the hygienist with patient care\r\rPreparing and turning over treatment rooms\r\rMaintaining sterilization and infection control protocols\r\rSupporting overall clinical workflow\r\rQualifications\r\rActive Dental Assistant License in Washington, DC (Required)\r\rMinimum 1 year of dental front desk experience\r\rExperience with PPO insurance verification and breakdowns\r\rKnowledge of dental insurance billing and claims\r\rStrong understanding of dental office revenue cycle processes\r\rExcellent communication and customer service skills\r\rStrong organizational and multitasking abilities\r\rTeam-oriented with a positive attitude\r\rWhat We’re Looking For\r\rFriendly, professional demeanor\r\rStrong attention to detail\r\rAbility to thrive in a fast-paced dental environment\r\rWillingness to cross-train and support both front and back office
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