Assistant Shift Manager

Assistant Shift Manager

If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said.

Responsibilities and Duties:

• Accountable for all daily operations of the food service operation
• Train and develop all food service personnel
• Provide the best customer experience to every customer
• Greet every guest with a smile and a sincere "Hello"
• Demonstrate leadership and promote teamwork
• Motivate staff to continually improve performance
• Effectively address employee relations issues
• Ensure inventory levels are properly maintained in order to increase sales volume and control inventory
• Manage the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation.
• Operate all assigned equipment safely and efficiently
• Be directly responsible for all fund reconciliation and inventory audits
• Prepare or supervise preparation of all required paperwork
• Maintain safety and security of the restaurant and document any accidents or incidents that occur
• Ensure compliance with all local, state and federal laws within the scope of the food service operation
• Manage the maintenance of the environment inside and around the perimeter of the restaurant
• Ensure that all personnel know and follow all company policies and procedures

Requirements and Qualifications:

• 2 - 3 years of food service shift leader or assistant manager experience
• Ability to effectively perform in a fast-paced work environment
• Must be able to work a flexible shift, including nights, weekends and holidays in order to provide management coverage when the Store Manager is not present
• Must have great customer service skills and have work references
• Strong leadership and interpersonal skills
• Ability to communicate effectively with all levels of the organization
• Ability to bend down, stoop low, and stand for at least 8 hours
• Ability to properly lift, pull, and/or push up to 30 lbs
• MS Outlook, Word and Excel skills