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Remote Business Systems Analyst - Contact Center & CCaaS

Remote Jobs

Houston, TX
  • Remote job

NAVA Software solutions seeks a Business Systems Analyst with Contact Center domain expertise to bridge business needs and technological solutions. You will gather requirements, design systems, improve processes, and support end-users through training and troubleshooting in a remote, cross-functional environment. You will collaborate with Product, Project and Delivery teams to mature communications workflows, IVR/ACD streams, and CCaaS platforms while ensuring data-driven decisions and smooth #J-18808-Ljbffr Remote Jobs

Vacancy posted 1 day ago
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