Administrative Support Assistant (CYS) (Developmental) NF-02/03

Summary Flex position is with Parent & Outreach Services at Fort Polk in Leesville, Louisiana. Morale Welfare And Recreation (MWR) Child And Youth Services (CYS) Employee Childcare Fee Applicable To Employees Working At Least 15 Hours Per Week. Child Care Fee Discount First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: 25% childcare fee discount (all CYS employees) Incentives and Bonuses Incentives will not be paid. Eligibility U.S. Citizens, Nationals or those who owe allegiance to the U.S. United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. Duties Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building. Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations. Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required. Conditions of Employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required. Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations. Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required. May be subject to irregular hours, evening and/or weekends. Travel to on and off post locations is required. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant’s relevant experience, skills, knowledge and abilities as they pertain to this position. Resumes should not include photos. NF-02 Qualifications Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. Highly qualified candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS-Child and Youth Management System) for childcare operations. Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at management’s request. Referrals and selections can be made at either grade. Education This job does not have an education qualification requirement. Area of Consideration This job is open to candidates worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) PCS Costs Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government’s interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Important Information Regarding Access To Certain Federal Facilities Access to certain federal facilities may require a REAL ID-compliant driver’s license/ID (marked with a star) or an Enhanced Driver’s License (EDL) from WA, MI, MN, NY, or VT. See for details. Your Application may be Considered for Multiple Opportunities After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires. Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you’ll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense’s overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you’ll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. Required Documents Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application. Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Disability Letter (VA) Da 3434 or equivalent References or letters of recommendations PCS Orders Proof of Marriage Status Resume #J-18808-Ljbffr