Dining Services Supervisor

Dining Services Supervisor

This position is primarily responsible for supervision of the Dining Service operations. In this role, the successful candidate will display leadership qualities at all times, and provide assistance to all customers as needed. Areas of responsibility include, but are not limited to, The Alexandria, Fillmore Lounge, Bistro, Assisted Living, catering and merchandising functions, and the main kitchen.

Job Duties

• Monitors work schedules and daily job activities.
• Monitors compliance with all appropriate Federal, State and Local regulatory standards.
• Maintains effective resident relations always making resident care our first priority
• Monitors sanitation of the entire Dining Service operation ensuring daily and weekly cleaning assignments are completed and all and equipment is cleaned thoroughly
• Monitors and directs departmental activities (e.g. meal service, food production, catering activities, tray service and merchandising). Supports meal service for the Healthcare and Assisted Living operation ensuring all standards are followed, monitor food quality and temperatures and portion control and special dietary requirements to meet the needs of our residents.
• Support/direct caf, healthcare, catering functions and special events as necessary.
• Effectively uses resources and to meet department budgets.
• Provides leadership by being a role model and maintains effective communication with and feedback from employees in department.
• Encourages feedback from, maintains relations with, and monitors commitment of providing highest quality service to customers including residents, internal customers, and partners/suppliers.
• Encourages positive employee behavior and performance, provides constant feedback including timely completion of performance appraisals, and rewards employees appropriately.
• Identifies unacceptable performance and behavior, takes appropriate action within authority, holds employees accountable, utilizes progressive disciplinary procedures when appropriate, and maintains documentation.
• Interviews candidates for employment and makes hiring and termination decisions after consultation with Human Resources and Director.

Job Qualifications

• High school graduate or equivalent required with at least three years food service experience preferred.
• At least one-year supervisory experience required.
• Experience in an institutional food service preferred.
• Must be able to deal tactfully and effectively with staff, residents, and others.
• Excellent communication skills required.
• Must use discretion and independent judgment when performing job duties.
• Must be able to work a flexible schedule, including evenings, weekends and holidays.
• Certified Dietary Manager (CDM) credentials preferred.

A sampling of our many benefits!

• Paid Time Off
• Health Insurance
• DailyPay: Work and get paid the same day!
• 401k Retirement Plan
• Tuition Assistance for Career Development
• Financial assistance with U.S. Citizenship application or DACA Renewal
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.