Remote Workforce Planner I — Real-Time Scheduling
Didi Hirsch Mental Health Services
Culver City, CA
- Remote job
Didi Hirsch Mental Health Services is seeking a Workforce Management Specialist I to oversee real-time management and scheduling of front line crisis staff and volunteers. This remote position requires expertise in workforce management reporting and continuous monitoring of call volumes to meet service levels. Ideal candidates should possess a high school diploma or GED, with a preference for a bachelor's degree and experience in contact centers. The role includes managing counselors’ schedules, analyzing staffing needs, and collaborating with leadership during peak times. #J-18808-Ljbffr Didi Hirsch Mental Health Services
Vacancy posted 1 day ago
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