Social Media Consultant

It's more than a career, it's a calling.MO-SSM Health Mission HillWorker Type:RegularJob Highlights:Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.As a Social Media Consultant, you'll help tell the stories that connect our patients, caregivers, and communities to the mission of SSM Health. In this creative role, you'll develop engaging content, manage day-to-day social media activity, analyze performance metrics, and collaborate with leaders across the organization to elevate brand awareness and audience engagement. You'll help foster meaningful connections by creating and publishing content that informs and inspires, engaging with audiences across social channels, and highlighting authentic stories from across the organization. If you're passionate about digital storytelling, community building, leveraging insights to inform content decisions, and creating content that inspires and informs, you'll have the opportunity to make a meaningful impact on how SSM Health engages with the communities we serve.Schedule: Business Hours - M-FDepartment: Marketing and CommunicationsPreferred Education: Marketing, Digital Media/Marketing, Advertising, Communications, Public Relations, or closely related fieldPreferred qualifications: Experience with content creationExperience with social media management platforms, preferred Sprout SocialExperience with major social media platforms (FB, Instagram, etc.)Experience with community engagement managementApply today. SSM Health – We bring out the incredible in you,everydayJob Summary:Supports the organization's social media presence through content creation, publishing, community engagement, and day-to-day channel management. Develops timely, relevant, and audience-centered content that supports organizational priorities, marketing objectives and business needs, highlights authentic stories, and strengthens engagement, trust, and connection across social media platforms.Job Responsibilities and Requirements:Q=PRIMARY RESPONSIBILITIESDevelops, in collaboration with creative services, social media content, including copy, images, photos, video, and other platform-specific assets.Creates timely and engaging content related to organizational initiatives, marketing objectives, events, announcements, and audience interests.Publishes approved content across social media channels according to established schedules and priorities.Collaborates with internal stakeholders and creative partners to identify stories, gather content, and showcase authentic experiences across the organization.Monitors comments, messages, and audience interactions across social media channels.Responds to routine inquiries and routes more complex matters through established processes.Supports community engagement activities that encourage meaningful conversations, positive experiences, and stronger audience relationships.Monitors content performance and shares observations and recommendations based on audience engagement and platform insights.Maintains awareness of social media trends, platform updates, audience interests, and content opportunities.Performs other duties as assigned.EDUCATIONBachelor's degree in X or related field, or equivalent years of experience and educationEXPERIENCEOne year experiencePHYSICAL REQUIREMENTSFrequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.Frequent keyboard use/data entry.Occasional bending, stooping, kneeling, squatting, twisting and gripping.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS NoneDepartment:View phone number on click.appcast.io Marketing and Communications StaffWork Shift:Day Shift (United States of America)Scheduled Weekly Hours:40SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.Job SummaryJob number: R196015Profession: Administrative & Business Professionals