Program Specialist I / Technical Lead

Job Description And Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. Job Description And Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. Under the direction of the Administrator I, the Program Specialist I will serve as a lead on the Preparer Compliance Team in the Compliance, Analysis & Validation Section (CAVS). The incumbent will conduct, review, or lead very large, complex, and sensitive audits of individual income taxpayers and pass-through entities as the section's Lead Technical Reviewer and Auditor. As a Lead Technical Reviewer, the incumbent's responsibility includes providing technical guidance and constructive feedback on protest and audit. This position requires the ability to reason logically and analyze complex audit issues to identify new non-compliance workloads in support of the department's Tax Gap Strategies. The PSI is responsible for being a back-up to the review legislative analysts to identify impacts to the Compliance, Analysis & Validation Section (CAVS), conduct oral hearings for Filing Enforcement (FE) Protest and act as a liaison to FE staff on complex tax issues. Additional positions may become available (eRPA 2627-00003). You will find additional information about the job in the Duty Statement . Position Details Job Code #: JC-524764 Position #(s): View phone number on click.appcast.io-XXX Working Title: Program Specialist I / Technical Lead Classification: PROGRAM SPECIALIST I, FRANCHISE TAX BOARD $7,306.00 - $9,599.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". Strong working knowledge of Federal and State tax laws, regulations, policies, and procedures Strong leadership skills and demonstrated initiative, including the ability to review and lead team members Self-motivated, enthusiastic and customer service oriented Excellent written and verbal communication skills Strong interpersonal skills, with the ability to provide constructive feedback Excellent analytical skills, including the ability to use good judgment when analyzing data and situations, draw sound conclusions, and take effective action Ability to exercise good judgment and make timely and effective decisions while maintaining diplomacy, tact and professionalism Good organizational and time management skills. .Ability to focus on detailed information, multi task, and meet tight deadlines Ability to foster and encourage positive relationships and maintain cooperative working relationships with others at all levels Ability to provide technical training and development Ability to anticipate the impact of changes, demonstrate flexibility and willingness to embrace changes Knowledge of Franchise Tax Board (FTB) systems such as Taxpayer Information (TI), Business Entities Tax Systems (BETS), Taxpayer Folder (TPF), Case Management (CM), and Enterprise Tax System (ETS) Strong skills utilizing Microsoft Office products including Outlook, Word, Excel and PowerPoint Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: Human Resources Contact: Classification & Hiring Unit View phone number on click.appcast.io Hiring Unit Contact: Ming Mei / FDHT View phone number on click.appcast.io View email address on click.appcast.io Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office View phone number on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Final Filing Date: 8/4/2026 #J-18808-Ljbffr