Restaurant Shift Leader

Chick-fil-A Livonia | Restaurant Shift Leader

JOIN OUR TEAM!

Are you looking for an opportunity to lead a team, build valuable leadership skills, and create an exceptional experience for our guests?

Chick-fil-A Livonia is hiring a Restaurant Shift Leader who is dependable, motivated, and ready to lead a team in a fast-paced, customer-focused environment. As a Shift Lead, you'll help ensure the restaurant operates smoothly while supporting, coaching, and developing team members.

What You Can Expect

Pay: Starting at $16 hour, with opportunities for increases based on performance, training, and experience.

Flexible Scheduling:

• Flexible scheduling options
• Sundays off
• Must be available to work 5 days per week including Fridays and Saturdays
• Flexibility to work closing shifts and complete all closing responsibilities before leaving

Opportunities to Grow:

Build valuable leadership and restaurant skills through hands-on experience, training, and opportunities to grow into additional leadership responsibilities.

A Team That Cares:

Work alongside a positive, supportive team that values honor, dignity, respect, teamwork, and serving others. We believe great leaders create an environment where people can learn and succeed.

Training & Development:

Chick-fil-A experience is preferred, but we're willing to develop the right leader. You'll receive paid training and ongoing support to help you succeed in your role.

Team Member Benefits:

• Employee meal provided during each shift
• Health, vision, and dental insurance
• 401(k) matching
• Paid training
• Leadership development opportunities
• Flexible scheduling
• Sundays off
• Opportunities for continued education and career growth

A Day in the Life of a Chick-fil-A Restaurant Shift Leader

As a Front of House Shift Lead, you may:

• Lead and support Team Members during daily restaurant operations
• Ensure orders are prepared accurately and served with speed and excellence
• Ensure the team delivers craveable food and exceptional hospitality
• Monitor speed of service and help the team meet operational goals
• Maintain clean, organized, and safe workstations
• Supervise cash handling procedures and follow security processes
• Address and resolve guest concerns with care and professionalism
• Provide direction, feedback, coaching, and support to Team Members
• Run team member breaks and help maintain effective shift coverage
• Create a positive, supportive, and training-focused environment
• Lead restaurant opening or closing procedures
• Ensure all closing responsibilities are completed before leaving the restaurant

What We're Looking For

We're looking for leaders who:

• Are at least 18 years old
• Enjoy leading, coaching, and developing others
• Have excellent customer service and communication skills
• Are dependable, hardworking, and team-oriented
• Can work effectively in a fast-paced environment
• Have strong time management, problem-solving, and organizational skills
• Are willing to follow Chick-fil-A systems and processes while pursuing operational excellence
• Have previous customer service experience preferred
• Have previous leadership or restaurant experience preferred
• Are flexible and available to work 5 days per week, including closing shifts
• Have reliable transportation
• Are eligible to work in the United States
• Lead others with honor, dignity, and respect

Why Chick-fil-A?

This isn't just a job. It's an opportunity to lead others, develop valuable skills, build relationships, serve guests, and grow professionally while being part of a team that cares.

Apply today to become a Front of House Shift Lead at Chick-fil-A Livonia!

Location: 11700 Middlebelt Rd., Livonia, MI 48150

Your next opportunity could start here. We can't wait to meet you!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.