Intern, Ticket Sales and Services - New Mexico Goatheads

New Mexico Goatheads Internship

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to everything we do. The New Mexico Goatheads are looking for energetic, motivated college students or recent graduates interested in gaining hands-on experience in professional sports ticket sales. This internship provides real-world experience in sales, customer service, and relationship building while working alongside our ticket sales team during the inaugural season.

Essential functions of position include, but are not limited to, the following:

• Assist the Ticket Sales Department with the sale of season tickets, partial plans, group outings, premium seating, and other ticket products.
• Make outbound sales calls, emails, and text messages to prospective customers and assist with follow-up communications.
• Support ticket sales representatives by researching new leads and helping build prospect lists.
• Learn and effectively communicate the benefits of New Mexico Goatheads ticket packages, promotions, seating options, and fan experiences.
• Provide outstanding customer service to current and prospective ticket holders.
• Assist with arena tours, seat visits, fan appointments, and game-day sales opportunities.
• Represent the organization at community events, networking functions, and promotional appearances as assigned.
• Maintain accurate customer information and sales activity within the organization's CRM and ticketing systems.
• Assist with game-day ticket sales operations and fan engagement during all home games.
• Gain experience working in a professional sports sales environment while receiving mentorship from the Ticket Sales staff.
• Attend department meetings and participate in sales training sessions.
• Represent the New Mexico Goatheads in a professional and enthusiastic manner.
• Other duties as assigned.

Preferred qualifications:

• Currently pursuing or recently completed a degree in Sports Management, Business, Marketing, Communications, or a related field.
• Available to work approximately 20 hours per week, including evenings, weekends, home games, and select events.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers over the phone and in person.
• Positive attitude with a willingness to learn in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Self-motivated and eager to gain experience in professional sports sales.
• Previous customer service, sales, or leadership experience is a plus but not required.
• Basic knowledge of Microsoft Office programs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of this job.

REV Sports Management is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our promise to our fans and the communities we serve. All qualified applicants are encouraged to apply.

If you're looking to launch your career in professional sports while gaining valuable sales and customer service experience, we'd love to hear from you!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!