Collections Manager | Base+Commission - Auto Acceptance

Ready to lead a high-performing team and make a direct impact on results? This is an opportunity to take ownership of a collections department, drive performance, and build a strong, accountable team. Auto Acceptance is seeking an experienced Collections Manager who thrives in a fast-paced environment and is passionate about leadership, compliance, and delivering results.If you’re a strong operator who knows how to balance performance with customer experience, this is your chance to step into a high-impact leadership role.Why Work for Auto Acceptance?Lead a critical department with direct impact on company performanceWork in a fast-moving environment where your decisions matterOpportunity to build and develop a teamStable organization with strong operational structureHybrid schedule providing flexibility and work life balanceCollections Manager Job ResponsibilitiesLeadership & Department OversightManage and drive the overall performance of the Collections DepartmentMonitor, audit, and evaluate collection activity across all accountsLead team meetings and establish clear goals and expectationsProvide coaching, feedback, and performance management for collectorsAssist in hiring, onboarding, and developing team membersCollections & Account ManagementConduct collection calls and assist customers with payment arrangementsReview accounts and assess collection effectiveness and call qualityAnalyze daily reports and performance metricsHandle escalated customer concerns and complex account issuesEnsure compliance with FDCPA and all applicable regulationsOperations & Administrative DutiesPerform skip tracing, residence, and employment verificationManage repossessions, including notices, agency coordination, and auctionsOversee payment processing and daily depositsTrack GAP claims, warranty claims, and insurance follow upsCoordinate paid in full accounts and title releasesProcess refunds, vendor invoices, and support accounting functionsTeam & CollaborationReport delinquency trends and performance insights to leadershipSupport team members with difficult accounts and problem resolutionMaintain accurate records and organized documentationFoster a positive, team-oriented work environmentSchedule: Monday – Friday | Hybrid PositionCollections Manager Compensation & BenefitsPay Range: $75,000 – $90,000 annually (based on experience and qualifications)In addition to competitive pay, we offer:Employer-subsidized medical and Dental insuranceCompany Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthVoluntary benefits include Short and Long Term Disability, Critical Illness, Accident, Pet, and supplemental life insurance401(k) with Company MatchPaid Time Off that begins accruing from Day 1Employee discounts on vehicles, parts, and serviceCollections Manager Qualifications5+ years of collections experience (auto collections preferred)Previous supervisory or management experience strongly preferredStrong knowledge of collections regulations (FDCPA, right to cure states, etc.)Excellent leadership, communication, and problem-solving skillsAbility to analyze data, manage priorities, and drive team performanceComfortable working across multiple systems and platformsHigh School Diploma or GED required (additional education a plus)Valid driver’s license with acceptable driving recordCorporate Hiring Requirements: Must be 18 years or older, have a valid driver’s license, a clean driving record, and be able to pass a background check and drug screening.Ready to Take the Next Step?If you’re ready to lead, drive results, and make a meaningful impact, we want to hear from you.Apply today and take the next step with Auto Acceptance. #J-18808-Ljbffr Gee-Automotive-Companies-