Aquatics Manager

Job Description

Job Description

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”. 

Compensation and Benefits (dependent on franchise owner):

• Competitive pay based on experience and with possible opportunities for bonuses. 
• Paid training.
• Birthday off and paid!
• Opportunity to make a difference in your community. 

The Position:
The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members.

Your Responsibilities: 

• Hire, train, develop, and manage swim instructors.
• Create and manage employee and lesson schedules to support operational excellence
• Oversee customer service onsite, by phone, and email while resolving escalated customer concerns.
• Assist with swim instruction and deck supervision as needed

Minimum Qualifications:

• High school diploma or equivalent
• One or more years of leadership, supervisory, or management experience
• One or more years of customer service experience
• Strong communication, organization, and problem-solving skills
• Ability to lead with professionalism, integrity, accountability, and positivity
• Proficiency with Google Workspace and/or Microsoft Office

Preferred Qualifications:

• Experience in swimming and fitness teaching/management is preferred.  A specialist aquatics qualification is desirable, but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification 

Compensation : $21 - $23 per hour (Up to 20hr /Wk.)