Wholesale Parts Counter Associate

Parts Counter Associate

For over 80 years, The Cavender Auto Family has proudly served communities across Texas and Oklahoma. With 16 dealerships and more than 2,300 employees, we've built our reputation on honesty, integrity, and community involvement.

At Cavender Toyota, we're committed to delivering an exceptional customer experience while creating a supportive environment where our team members can grow and succeed.

We are currently seeking an Experienced Parts Counter Associate with automotive parts knowledge, strong customer service skills, and experience assisting customers with identifying and sourcing parts. The ideal candidate is organized, detail-oriented, and passionate about providing excellent service while helping our wholesale and retail customers find the right parts for their needs.

Why Work at Cavender Toyota:

• Compensation based on experience but up to 1.5% of dept gross plus bonuses.
• Monday -- Friday and Saturday availability
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Assist technicians in selecting required parts in a friendly, professional, and efficient manner.
• Fills orders from stock and notifies the manager about out-of-stock parts that need immediate attention.
• Notifies the Service Advisors when special order parts are received.
• Pulls order for delivery to technicians and follows up on back ordered parts.
• Works with outside companies to sell parts wholesale to outside shops and businesses.
• Assists wholesale account customers in selecting required parts or accessories in a friendly, professional, and efficient manner.
• Locates or orders parts as needed.
• Prepares invoices for parts to be delivered to wholesale customers.
• Maintains and solicits wholesale accounts in person and by telephone.
• Keeps parts manager informed on the status of accounts.
• Make outbound calls and update CRM daily

Here is what you will need:

• At least 2 years of Dealerships parts counter experience required
• Toyota dealership experience preferred
• CDK experience, OPS, CCC and OEC knowledge a plus
• High school diploma or equivalent required
• Strong computer skills, Microsoft Office experience a plus
• Ability to handle multiple responsibilities at once
• Strong communication skills, both written and verbal
• All applicants must have a valid Texas Driver's License with a clear MVR as well as submit to pre-employment screening to include criminal background check and drug screening