Contract Lead - Technical Support and User Engagement
$98k - $163kGuidehouse
Contract Lead
Data Science & Analysis
Travel Required: None
Clearance Required: Ability to Obtain Public Trust
We are looking for a Contract Lead to oversee contract execution for Technical Support and User Engagement services. This is a hybrid full-time position located in Bethesda, MD.
Responsibilities:
- Lead contract execution across user engagement, DUA management, and support activities
- Oversee stakeholder engagement, governance activities, and compliance tracking
- Coordinate contract activities with federal stakeholders and program leadership
- Ensure contract performance aligns with scope, schedule, and quality requirements
Requirements:
- Bachelor's Degree
- A minimum of five (5) years of technical experience, including two (2) years as a lead on projects
- Experience leading tasks for or with a federal agency or organization
- Experience with CMS data
- Strong written and verbal communication skills
- Current professional certification commensurate with program operations (e.g., PMI, PMP, CMMI)
- Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred
Nice To Have:
- Experience overseeing user engagement or technical assistance programs
- Experience supporting federal compliance-driven contracts
The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
- CALIBRE Systems, Inc. in Alexandria, Virginia is seeking a skilled professional to lead execution of technical support and user engagement activities. The role involves overseeing governance-related tasks to ensure high-quality service delivery. Responsibilities include...Contract work
- ...employee-owned mission focused solutions and digital transformation company, is lookingfor a highly motivated leads execution of technical support, user engagement, and governance activities to ensure high-quality service delivery and compliance with federal requirements....Contract work
- ...Manager to join our dynamic team supporting a federal client. This position... ...to ensure effective delivery of user engagement, technical support, and compliance‑driven program... ...program. Responsibilities Lead overall execution of all contract activities, including user...Contract workWork at office
- ...RiVidium is seeking a Stakeholder Engagement Lead to support our planned MODES III team supporting... ...reporting. This position is contingent upon contract award. Key Responsibilities... ...Familiarity with audience analytics, user-centered design, accessibility, and content...Contract workFull timePart time
- ...RiVidium is seeking a Stakeholder Engagement Lead to support our planned MODES III team supporting Military... .... This position is contingent upon contract award. Key Responsibilities Lead... ...Familiarity with audience analytics, user-centered design, accessibility, and content...Contract work
- ...is pursuing a five-year contract to provide research and support services to the U.S. Department... ..., policy research, technical editing, and communications... ...training, stakeholder engagement, and specialized supply‑chain... ...Evaluation and Research Lead to produce a series of...Contract workFor contractorsFor subcontractorLocal area
- ...works domestically. We support clients ranging from... ...pursuing a five-year contract to provide research and... ...analysis, policy research, technical editing, and... ...training, stakeholder engagement, and specialized supply... ...Communications and Editorial Lead to oversee all writing...Contract workFor contractorsWork at officeLocal area
- ..., and challenging position supporting projects for the U.S. Navy,... ...Public Policy and Strategic Engagement Lead supporting the U.S. Navy's... ..., translating complex technical initiatives into compelling... ...staffing agencies without being a contracted approved vendor. All...Contract workFull timePart timeFor contractorsWork at officeLocal areaImmediate startWork from homeFlexible hours
- Amyx is looking for an Outreach and Engagement Program Manager for our DOD client in Washington. The role involves overseeing O&E contract personnel and managing communication strategies with Government clients. The ideal candidate should have at least ten years of experience...Contract work
- ...leadership for a federal data access program. This role involves overseeing user engagement, technical support, and compliance-driven program operations. The successful candidate will manage contract activities, performance metrics, and compliance activities, ensuring...Contract work
$145k - $180k
...Title: Lead Application Architect Location... ...as required by contract) iWorks Corporation... ...position: iWorks is supporting the Decennial Transformation... ...provide senior-level technical leadership across architecture... ...operations Engaging with senior stakeholders...Contract workFull timeWork at officeRemote work- ...IT services provider supporting federal partners nationwide... ...that balance technical advancement with cost-... ...remote API Developer Lead to support our work with... ...Provide API design & contract management expertise.... ...our customers' and end-users' business drivers and...Contract workTemporary workWork experience placementRemote workFlexible hours
$87k - $178.1k
...willing to travel 100% of the time. This Lead Engagement Owner role will be accountable for... ...for your position Due to the client contract, you will be assigned, this position requires... ...for all with competitive benefits that support our people with flexible medical, life...Contract workTemporary workWork experience placementLocal areaRelocationFlexible hours- ...system administration support for Linux operating systems... ...for DoW Linux Security Technical Implementation Guides (... ...understanding user requirements, troubleshooting... ...will require candidate to engage with senior military... ...implemented on program/contract, employee will need to...Contract workWork experience placementRemote work
$112.8k - $257k
ILMS Solution Architect, Lead page is loaded## ILMS... ...a solution architect, technical lead, or systems... ...+ years of experience supporting State Department ILMS*... ...experience, as well as contract-specific affordability... ...virtually. To support engagement and effective communication...Contract workFull timePart timeWork at officeLocal areaRemote work- ...Our Partner is supporting a U.S. Government customer to provide support... ...and resolution. Contract personnel perform investigations... ...services. They are seeking a Technical Engagement Network (TEN) Lab Manager with... ...acceptable performance and user accessibility, establish back...Contract workLocal areaImmediate start
- ...ROLE: TECHNICAL LEAD REQUIRED: ~ Favorable Tier-1 investigation... ...for on-site support in Alexandria, VA... ...support desk in a large user environment ~ Current... ...complex, multi-task IT contracts. Provides Tier 2... ...manages groups of employees engaged in various technical...Contract workFor contractorsFor subcontractorImmediate startRemote workWorldwideRelocation package
- ...and challenging position supporting projects for the US Navy which requires technical rigor and will tap and... ...Solutions Integration Lead will be on a dynamic team... ...in a highly diverse, engaging and challenging environment... ...without being a contracted approved vendor. All unsolicited...Contract workCivilian ContractorFull timePart timeWork at officeLocal areaImmediate startFlexible hours
$70.8k - $148.6k
...Job Title: Senior End User Support Technician Job Category: Information Technology Time... ...highest level of customer service and technical proficiency. You will be responsible... ...geographic location, Federal Government contract labor categories and contract wage rates...Contract workFull timeFor contractorsWork experience placementRemote workFlexible hours- ...We are seeking a Senior End User Computing (EUC) Support Engineer to provide hands-on technical support across our staff, ministries, and... ...PM Mondays and Saturdays off Engagement Type This position is structured as a contract-to-hire opportunity, with the potential...Contract workFull time
$99k - $225k
...Program Manager, Lead The Opportunity: An... ...mitigating risks, and supporting a team with vision... ..., reviewing contracts, and more. This is... ...processes, and managing technical requirements... ...virtually. To support engagement and effective... ...with Workday and users may experience systems...Contract workFull timePart timeWork at officeLocal areaRemote work$120k - $160k
...Expression to find a Technical Project Manager .... ...Manager to lead project management activities supporting a mission-critical... ...supporting Federal contracts and classified DoW... ...execution, customer engagement, staffing, risk... ...leadership and operational users. Manage project...Contract workFor contractorsFor subcontractorInterim roleWork at officeImmediate start- ...Team Leader For ILAB Research Support Contract Management Systems... ...analysis, policy research, technical editing, and communications... ...through training, stakeholder engagement, and specialized supply chain... ...contract. The Team Leader will lead a multi-disciplinary team of...Contract workFor contractorsLocal area
- Our Partner is supporting a U.S. Government customer... ...investigation and resolution. Contract personnel perform... .... They are seeking a Technical Engagement Network (TEN) Lab... ...Responsibilities Serve as a lead Linux Systems... ...acceptable performance and user accessibility,...Contract workLocal areaImmediate start
- ...Counterintelligence Support. Our growth and... ...performance with industry-leading teamwork and... ..., employee engagement and development, and... ...company specializing in technical support services... ...support services contract with the Naval Sea... ...duties: * Analyze user needs and develop...Contract workTemporary workFor contractorsFor subcontractorWork at officeLocal areaRemote workFlexible hours
$68.4k - $143.7k
...Job Title: Quality Control Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with... ...relevant experience). ~ Experience with technical contracts, ITSMO/PMO, configuration management, and network...Contract workFull timeWork experience placementFlexible hours- ...Resolution (APR) Lead is responsible for... ...multi-task Tier 2 IT support operations within... .... The APR Technical Lead ensures advanced... ...groups of employees engaged in various advanced... ...Coordinate approved contract activities and... ...more than 10,000 users. Experience providing...Contract workFull timeWork at office
- ...Database Administration Lead serves as the customer-... .../business owners and supporting contractors to maintain... ...contingent upon award of the contract. Location: Bethesda,... ...to create scalable and user-friendly solutions.... ...problems. ~ Hands-on technical breadth across: server...Contract workFor contractorsWork experience placementLocal area
$87k - $178.1k
...Consulting organization as a Senior Technical Engagement Leader. We are on a journey... ...solution development to support clinicians, empowers patient... ...risks and issues and lead client meetings and events.... ...expectations, budgets, and contract terms. You will support the...Contract workTemporary workLocal areaFlexible hours$79.4k
...Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local... ..., providing coaching on technical troubleshooting, customer service... ...certifications, client requirements, contract-specific affordability,...Contract workWork experience placementWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contract Lead - Technical Support and User Engagement. Be the first to apply!
- IT support Bethesda, MD
- technical product support Bethesda, MD
- linux technical support Bethesda, MD
- technical support Bethesda, MD
- IT technical support Bethesda, MD
- tech support Bethesda, MD
- IT tech support Bethesda, MD
- line support engineer Bethesda, MD
- IT systems support Bethesda, MD
- technical customer service advisor Bethesda, MD

