Senior Service Desk Analyst Enterprise IT Support (Tier 1)
Leidos
Leidos Inc in Gaithersburg, MD is hiring a Senior Service Desk Analyst (Tier 1) to enhance enterprise data and analytics products. Responsibilities include providing technical support to users, resolving service desk tickets, and contributing to process improvements. Ideal candidates should have a Bachelor's degree, active Secret clearance, and extensive experience in technical support. The role offers a chance to work on high-visibility programs with real-world national security outcomes. #J-18808-Ljbffr Leidos
$82.55k - $149.23k
This Department of War enterprise data and analytics program delivers mission-critical... ...sector is seeking an experienced Senior Service Desk Analyst (Tier 1) to support the delivery, enhancement, and... ...skills. Familiarity with IT service management (ITSM) principles...Senior- Leidos is hiring a Senior Service Desk Analyst (Tier 1) in Gaithersburg, Maryland. The role involves providing technical support, resolving service desk tickets, and collaborating with... ...degree with significant experience in enterprise environments, proficiency in...Senior
- Via Logic LLC is seeking a SME Service Desk Analyst (Tier 1) Lead to oversee Tier 1 operations in Gaithersburg, Maryland. Responsibilities include managing a team of analysts, ensuring timely support, and enhancing service delivery. Ideal candidates will have over 12 years...Suggested
$82.55k - $149.23k
Leidos is seeking a Senior Service Desk Analyst in Gaithersburg, Maryland. This role involves providing technical support, resolving service desk issues, and collaborating with engineering... ...clearance and extensive experience in enterprise environments. You will actively...Suggested- Prominent Edge LLC, located in Gaithersburg, MD, is seeking a Business Support Analyst with financial application knowledge for their Tier I Help Desk. The candidate will aid end-users over the phone or in-person, addressing a variety of questions about financial and administrative...Suggested
$45k - $55k
Technical Support Specialist - Level 1 Port Cyber Corporation, Kensington... ...States - Customer Service About this position Port... ...of fixed-price IT support to small and... ...ticket is assigned. Tier 1 Issue Resolution -... ...Support Services and other senior staff. Attend regular...Work at officeLocal areaRemote workRelocation- ...Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email... ...devices. Experience troubleshooting and resolving core services (file, email, print, web, portal and network). Escalates incident...Work at officeRemote work
- Koitecc Solutions in Gaithersburg, Maryland, is seeking an experienced SME Systems Engineer to support enterprise data and analytics programs within the Department of War. This high-visibility role requires expertise in systems engineering, cloud management, and cybersecurity...Senior
- Koitecc Solutions is seeking a Senior Data Architect Lead to enhance their enterprise data and analytics capabilities. This role involves developing data strategies, leading teams, and ensuring successful data governance implementations. The ideal candidate has at least...Senior
- Koitecc Solutions is seeking a skilled Senior Systems Engineer in Gaithersburg, Maryland. In this role, you will work on high-visibility projects with a focus on enterprise data and analytics for national security. The ideal candidate should hold a Top Secret clearance...Senior
- ...Job Description Job Description Senior Help Desk Technician Employment Type:... ...fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...update required information for all IT-related tickets utilizing ITIL -...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- Koitecc Solutions is looking for a Senior Network Engineer in Gaithersburg, MD. The role involves designing, deploying, and maintaining network infrastructures to support enterprise systems and data pipelines. Ideal candidates will have a TS clearance, extensive experience...Senior
$82.55k - $149.23k
Leidos is seeking a Senior Training Lead in Gaithersburg, MD, to support enterprise data and analytics products. The role involves designing and maintaining training programs, developing training materials, and collaborating with product, engineering, and customer success...Senior$92.3k - $166.85k
Leidos Inc, based in Gaithersburg, Maryland, is seeking a Senior System Administrator to enhance enterprise data and analytics capabilities. The ideal candidate... ...have experience in system administration and user support operations, working in complex field environments....Senior- ...candidate will collaborate with customer leadership and technical teams while ensuring cybersecurity compliance and modernizing enterprise architecture. The role requires significant experience in systems architecture, cloud technologies, and strong communication skills...Senior
- Via Logic LLC is looking for an experienced Senior System Administrator to support enterprise data and analytics products. This role involves resolving access issues, managing user support services, and ensuring system configurations across various platforms. The ideal...Senior
- An international IT solutions provider is seeking a part-time IT Support Contractor for their Gaithersburg, MD location. This role involves providing first- and second-level support, resolving IT incidents, and maintaining workstations. Candidates should have completed...Part timeFor contractors1 day per week
- ...Plus today. Position Title IT Service Desk Specialist - Level II-MEADE... ...channels including telephone support, in-personassistance, and live... ...belong to the site back to Tier 1 (i.e., GSC, base/post/... ...risk reviews to meet current Enterprise standards. Provide desk-side...Full timeContract workFor contractorsWork at officeLocal areaRemote workWorldwide
- ...Management and Operations Consulting Services Firm focusing on providing... ..., Business Process, IT Effectiveness, Energy & Sustainability... ...Private Companies, Fortune 1,000 Enterprises, and Government Agencies of... ...Design Inspector | Technical Support Specialist (NDI4) located:...For contractorsWork at office
$50k - $80k
Technical Support Specialist - Level 2 Port Cyber Corporation... ...is part of the Support Services group and is... ...completely. The role involves Tier 1 and 2 issue resolution... ...of client IT infrastructure. What you... ...of Support Services and senior staff. Attend regular...Work at officeLocal areaRemote workRelocation- Koitecc Solutions is looking for a Senior Zero Trust Cyber Security Analyst to support the Department of War's enterprise data and analytics program. Key responsibilities include implementing Zero Trust architecture, analyzing cybersecurity data, and collaborating with...Senior
- A technology leader in Gaithersburg is seeking an experienced Software Developer to enhance and deliver enterprise data solutions. This role involves collaboration with cross-functional teams to translate requirements into scalable applications. Candidates should have...Senior
$135k - $150k
Australia-Employment is seeking a Senior QA Lead / Senior QA Analyst in Gaithersburg, MD, to manage User Acceptance Testing and ensure quality in complex enterprise applications. Offering a competitive salary of $135,000 - $150,000, the ideal candidate will excel in a...SeniorRemote job- ...Scientist (Technical Program Analyst) to join our team! These roles... ...Applicants must have at least 1 year (52 weeks) of specialized... ...recommendations for leadership. Experience supporting initiatives involving advanced... ...work done through national service programs (e.g., Peace Corps,...Work at office
- We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team at Prominent Edge. We are a... ...Qualifications Demonstrated progressive experience in a service desk/help desk environment supporting financial...Immediate start
- Description Department of War enterprise data and analytics... ...is seeking an experienced Senior System Administrator to support the delivery, enhancement... ...User Support Systems and Services for all System users. Fulfill... ...maintain an User Support Desk. Provide user support...Senior
- Fairygodboss is looking for a Senior System Administrator to support the Department of War's data and analytics program. In this role, you will work alongside government partners and engineering teams, translating operational needs into scalable solutions. Key responsibilities...Senior
- Koitecc Solutions is seeking an experienced SME AI Solutions Architect Lead to enhance and deliver mission-critical AI capabilities. In this role, you will design end-to-end AI architectures and manage a team, ensuring scalable and production-ready solutions for various...Senior
$70k - $85k
Grunley Construction Company, Inc. is seeking a Senior Helpdesk Technician to lead technical support and assist with helpdesk operations in Rockville, Maryland... ...5 years of relevant experience, strong customer service skills, and the ability to work collaboratively with...Senior- Leidos is seeking an experienced SME AI/ML Engineer to support critical data and analytics programs aimed at enhancing decision-making for the Department of War. This role involves designing and optimizing AI solutions, ensuring their integration into production environments...Senior
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