Operational Admin

Responsive Recruiter

CTRG Holdings | Multi-Unit QSR Management Company (23+ Locations) Austin, TX | Full-Time

CTRG Holdings is a growing restaurant management company overseeing 23+ quick-service restaurant locations. We are seeking a highly organized and dependable Operational Admin to support day-to-day restaurant operations, leadership initiatives, and administrative functions across multiple locations. This is a fast-paced, hands-on role for someone who thrives on multitasking, solving problems quickly, and keeping operations running smoothly behind the scenes. You'll work closely with leadership and store teams to help maintain organization, communication, and operational efficiency across the company.

Key Responsibilities

• Office & Supply Management
• Place and manage orders through Amazon, Instacart, and other vendors for office and operational needs
• Monitor inventory levels and proactively reorder supplies
• Coordinate deliveries to office and store locations as needed
• Restaurant Operations Support
• Assist with third-party delivery platform management, including updating settings and promotions
• Help maintain store hours, menus, and operational details across various platforms
• Support urgent operational requests from stores and leadership teams
• Assist with tracking operational initiatives and ensuring follow-through on action items
• Help coordinate communication between leadership and store teams
• Reporting & Administrative Assistance
• Assist with spreadsheets, reports, data entry, and operational tracking
• Maintain organized records and documentation
• Support leadership with project coordination and administrative tasks
• Prepare reports, summaries, and internal communications as needed
• Help organize meetings, agendas, and follow-up items
• Multi-Location Support
• Assist leadership in supporting 23+ restaurant locations
• Help ensure operational standards and procedures are communicated effectively
• Track store requests and help prioritize follow-up needs
• Support special projects and company growth initiatives

Qualifications

• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Excellent communication skills via phone, email, and text
• Self-motivated and able to work independently
• Strong problem-solving skills and sense of urgency
• Positive attitude and willingness to jump in wherever needed
• Ability to handle confidential and sensitive information professionally

Preferred Experience

• Experience in office administration or operations support
• Experience in restaurant, retail, hospitality, or multi-location environments preferred
• Proficiency in Microsoft Office, Google Sheets, and Excel
• Experience with online ordering platforms, vendor management, or operational systems is a plus
• Strong comfort level with technology and learning new systems quickly

Why Join Us?

CTRG Holdings is growing quickly, and this role offers the opportunity to work directly with leadership while making a meaningful impact across a rapidly expanding organization. If you are highly organized, proactive, and enjoy variety in your day-to-day work, we'd love to hear from you. Compensation: $20.00 - $25.00 per hour