Room Attendant

Job Description

Job Description

Description:

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction. 

• Clean and service guest rooms according to hotel standards, including: 
• Making beds, changing linens, and replacing towels. 
• Dusting, vacuuming, and sanitizing surfaces. 
• Replenishing amenities (soap, shampoo, water, coffee, etc.). 
• Ensure bathrooms are cleaned, sanitized, and stocked with supplies. 
• Where applicable, clean kitchen areas, ensure appliances are clean and in working order.  
• Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems). 
• Follow proper procedures for handling lost and found items. 
• Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage. 
• Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols.  
• Deliver guest requested items to guest rooms upon request. 
• Adhere to all safety and sanitation guidelines. 
• Provide courteous and professional service when interacting with guests and co-workers  
• Maintain accurate room status information on daily assignment sheets.  
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS). 
• Comply with hotel security, fire regulations and all health and safety legislation. 
• Assist other departments wherever necessary and maintain good working relationships. 

Requirements:

• Previous housekeeping experience in a hotel environment highly desired.   
• Ability to communicate verbally and in writing to follow job duties.   
• Ability to work varied schedule as necessary including weekends and holidays.  

Physical Requirements:

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.  
• Must tolerate exposure to cleaning solutions. 
• Must be able to Push up to 75 pounds, lift and carry up to 25 lbs.