E15 - Director of Strategy and Analytics in Sports and Entertainment

Job Description

Job Description

​Salary:  $120,000 to $130,000

Bonus: Bonus Eligible 

At E15, we are the spark that ignites.Our team delivers next-generation, data-driven insights that help organizations make informed, forward-looking decisions. We support businesses across healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries, enabling them to improve operations and enhance the guest experience. For more information on what we are about as a company, check us out by following the link below: 

Job Summary

The Director, Strategy & Analytics for the Chciagoland Area will lead delivery of analytics and insights to operators and partners across the market. In this role, you will be responsible for working with Levy’s Vice President of Hospitaliy, Director of Operations and Regional Strategy & Analytics partners to develop analytical insights and technology recommendations for hospitality initiatives. This position will also establish and advance the methods, processes and standards of analytics, financial analysis, and partner service that support Levy Operations.

Responsibilities:

• Serve as the principal analytics partner to senior client and Levy leadership, shaping their strategies and business objectives
• Own the analytical view of the venue — physical configuration, technology roadmap, and operational processes — and use it to guide investment and design decisions
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Drive strategic pricing strategies across concessions, premium, and retail, including dynamic and variable pricing, yield management, and price testing to maximize revenue and per-cap performance
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Translate guest insights into recommendations and drive adoption of the resulting action items with operators and partners
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Spearhead AI-related initiatives for the venue, identifying, piloting, and scaling artificial intelligence applications that improve forecasting, pricing, guest experience, and operational efficiency
• Prioritize, resource, and where needed personally deliver ad-hoc analytics projects
• Own strategy development for new technology initiatives in partnership with the team’s strategy department
• Lead business review process to share performance updates and opportunities

Ideal Qualifications

• Self-starter who sets the analytics agenda and translates it into business impact
• Ability to develop and own stakeholder relationships
• Track record of influencing senior executive and ownership-level decision makers
• Ability to work collaboratively in a consultative role
• 5+ years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s, Master’s, and/or Doctorate degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Experience in data-driven pricing and/or yield management
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Experience communicating complex ideas to non-technical audiences
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Expectations:

The E15er will be expected to work onsite for most of the week at locations throughout the Chicagoland area. Regualar event attendance is expected required.

Apply to E15 today!

E15 is a member of Compass Group USA

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Associates at E15  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: