Financial Aid Advisor

Financial Aid Advisor Reporting to the Director of Financial Aid and working closely with the Associate Director of Financial Aid, the Financial Aid Advisor has primary responsibility for advising and counseling prospective students, current students and parents on all aspects of the financial aid application process and financial literacy. The Financial Aid Advisor has administrative responsibility for various financial aid programs and processes. Responsibilities Provide in‑person, online, and phone counseling to prospective students, current students, and parents on all aspects of financial aid application processing, need analysis, appeal processing, and packaging, including information on institutional, federal, and state financial aid programs. Respond to all phone and email inquiries escalated by the Financial Aid Specialist. Perform online queries, corrections, and updates to Department of Education Systems including COD, NSLDS, and the FAFSA Partner Portal. Handle all non‑federal alternative loan and institutional loan processing, certification, promissory note, disbursement processing, and monthly reconciliation. Coordinate with the Student Loan Department in the Claremont College Services (TCCS) for approval, disbursement, adjustment, and counseling of institutional loans. Provide students with one‑on‑one and group financial literacy, loan entrance and loan exit counseling for federal and institutional loan programs. Manage Outside Agency Scholarship and Tuition Remission certification, enrollment verification, aid coordination, disbursement processing, and monthly reconciliation. Review and resolve file load errors and merge duplicate system records. Assist in loading ISIR, Profile, and IDOC files as backup to the Assistant Director. Assist with loading bi‑weekly student payroll reports to the PowerFAIDs system. Identify students whose earnings approach the award limit and notify students and employers of limitations. Assist with collecting, tracking, and processing Outside Agency Scholarship, Tuition Remission, State Grant, and Alternative Loan checks in the Workday Financials system. Maintain policy and procedure manual for the position in consultation with the Associate Director of Financial Aid. Assist senior staff with need analysis, verification, and packaging for prospective and continuing students. Participate in the Emergency Response Program and support the College’s Principles of Community and Institutional Values. Qualifications Bachelor’s degree or equivalent education, training, or experience. One to two years of financial aid or related experience preferred. Knowledge of federal, state, and institutional financial aid programs, regulations, systems, and policies. Experience with automated financial aid systems such as PowerFAIDs, NetPartner, EdConnect, On‑Base, NSLDS, CPS Online, COD, CX, and Workday preferred. Excellent interpersonal, written and oral communication skills. Ability to work individually and as part of a team with diverse populations. Strong organizational skills and ability to meet deadlines. Ability to manage a demanding schedule and multiple priorities. Compensation Hourly rate: $25.00–$28.75, based on experience, education, and internal equity. Employment Details Regular full‑time, 12‑month benefits‑eligible, non‑exempt position. Regular hours Monday to Friday, 8:00 a.m.to 5:00 p.m.; hours may vary. No supervisory responsibility. At‑Will employment. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship, national origin, veteran status, disability, or any other protected status, in accordance with applicable federal and state law. #J-18808-Ljbffr