Concierge

Concierge - Luxury Apartment Community

BG Staffing is seeking a polished, customer-focused Concierge to support a premier apartment community in Austin, TX 78701 . This role is ideal for someone who enjoys providing exceptional resident service, maintaining a professional presence, and creating a welcoming environment for residents, guests, and vendors.

Position Details

• Role: Concierge
• Location: Austin, TX 78701
• Pay: $17.00 - $18.00 per hour
• Schedule: Multiple Shifts Available
  • 1st Shift: 7:00 AM - 3:00 PM
  • 2nd Shift: 3:00 PM - 11:00 PM
  • 3rd Shift: 11:00 PM - 7:00 AM
• Weekend Availability: Required
• Opportunity Type: Contract-to-Hire

Responsibilities

• Greet residents, guests, and vendors with professionalism and outstanding customer service
• Manage package intake, logging, storage, and resident notifications
• Assist residents with questions, requests, and community information
• Monitor building access and follow community security procedures
• Coordinate communication between residents, management, maintenance, and vendors
• Maintain accurate visitor logs and incident documentation
• Ensure the lobby, amenity spaces, and front desk remain clean, organized, and welcoming
• Respond to resident concerns promptly and professionally
• Maintain a positive resident experience at all times

Qualifications

• Previous concierge, hospitality, front desk, customer service, hotel, or property management experience preferred
• Exceptional communication and interpersonal skills
• Professional appearance and positive attitude
• Strong organizational and multitasking abilities
• Ability to work independently and manage multiple priorities
• Basic computer proficiency, including Microsoft Office and email
• Reliable transportation and excellent attendance

BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See for more details.