Admin Support Specialist

Pay Range: Targeted pay: $12.21-$15.87 an hour depending on experience

Benefits Eligible: Yes

Work Schedule: Work Schedule: Monday-Friday 8:00 am-5:00 pm. This is a hybrid position. Following a training period you will generally work in the office one day per week and remotely the remaining days. Additional in-office days may be required based on operational needs.

Travel: Not required

Position Introduction:

The Center for Early Childhood Professional Development furthers the mission of the University of Oklahoma by providing a centralized statewide program that offers training recognition and credentialing and conferences to Oklahoma early childhood teachers and directors. Click here to find out more about us!

What we are looking for:

The Center for Early Childhood Professional Development is currently looking for an Oklahoma Registry Staff Assistant (Admin Support Spec.). You will partner alongside us to help us receive and process applications that have been submitted for our recognition and credentialing programs. Known as the Oklahoma Directors Credential (ODC) and the Oklahoma Professional Development Ladder (PDL) these programs verify formal education early childhood experience and training to award a participant at a certain level. The various levels provide milestones for childcare providers and connect with other areas of the states professional development system.

What is in it for you:

On top of your hourly compensation (shown above) you will have access to

• 14 paid holidays per year
• 18 22 hours of PTO per month
• Insurance plans for you and your family
• Retirement options that require no contributions from the employee
• And much more! For a list of OUs benefits click here.

This is a hybrid position. Following a training period you will generally work in the office one day per week and remotely the remaining days. Additional in-office days may be required based on operational needs.

If you are ready to make a positive impact on the next generation prepare your resume and click Apply Online above. We look forward to hearing from you!

Responsibilities:

General

1. Receive sort and document Registry applications training documents transcripts education updates participant updates and other documents

2. Review electronic PDL/ODC application(s) and physical applications

3. Create PDL/ODC application summary sheets and file them in the appropriate location

4. Finalize PDL/ODC applications and make notes in the OPDR

5. Email incomplete and level drop letters to applicants who need additional documentation to qualify

6. Enter data for training and college coursework not already in the OPDR

7. Return documents applications and transcripts to Advisors for corrections/updates as needed

8. Assist with coding of training documents (for quality assurance do not enter what you code)

9. Locate recreate and correct any missing applications and documents as needed

10. Respond to phone call/email inquiries from childcare providers regarding OPDR

11. Respond to phone call/email inquiries while following appropriate procedures

12. Communicate with applicants and update notes in OPDR software as needed

13. Keep accurate records of all contacts and enter a summary of discussions with participants in the database notes

14. Process all returned Registry postal mail

15. Meet application processing and performance reporting deadlines according to established guidelines and procedures

16. Track data and activities as directed by supervisor

17. Participate in scheduled team and center-wide meetings and required OU Outreach events as directed by supervisor

18. Submit time certification and distribution forms twice monthly

19. Submit claims for applicable work travel monthly

20. Perform related duties as assigned

Skills :

• Ability to speak read and write clear concise English
• Ability to accurately read and understand written materials and instructions
• Basic computer skills
• Detail-oriented for accuracy of data and information
• Highly organized and able to handle multiple projects and deadlines
• Strong initiative to solve problems
• General office skills such as multi-line phone copying filing faxing and mail
• Customer service
• Knowledge of correct grammatical structure vocabulary and formats
• Familiar with Microsoft Office
• Ability to type on a keyboard with minimal errors
• Ability to work independently and manage time effectively
• Self-motivated for productivity

Advertised Physical Requirements

• Ability to engage in repetitive motions and grasp objects with fingers or hands.
• Ability to communicate including expressing oneself or exchanging information with others both verbally and in writing.
• Ability to see including color depth perception and clarity.
• Ability to lift 30 pounds.
• Ability to sit for long periods of time.
• Ability to work effectively with frequent exposure to pressure caused by deadlines busy periods and a high volume of public contact.

Departmental Preferences:

• Experience in child care.
• Education in child development early childhood education or elementary education.
• Knowledge of the Oklahoma Registry

Supervision: No Supervisory Duties

Required Education and Experience:

• High School diploma or GED.
• 12 months office clerical or administrative support experience.

Hiring Contingent Upon a Background Check: Yes

Required Experience:

IC