IT Technician

Position & Perks We are hiring a hands-on IT Technician with strong experience in Windows Server administration, network support, and desktop troubleshooting . This role supports a multi-site environment, including field locations, and is ideal for someone who enjoys solving complex technical problems while delivering excellent customer service. You will play a critical role in maintaining IT infrastructure, supporting end users, and ensuring systems run efficiently across the organization. NOTE: This is an on-site position in our Corporate Office in Allendale NJ. This is NOT a remote/hybrid position. Responsibilities Install, configure, and maintain computer hardware, software, and network systems Set up workstations, printers, routers, and other IT equipment Provide desktop support and help desk troubleshooting for end users Diagnose and resolve hardware, software, and network issues (LAN/WAN) Administer and support Windows Server (Active Directory, DNS, DHCP, Exchange) Perform preventative maintenance and on-site IT support at field locations Ensure network security and data protection standards are maintained Document issues, repairs, and maintenance activities Coordinate system upgrades and patches with minimal downtime Train users on new systems, applications, and IT best practices Monitor equipment inventory and recommend purchases Travel to business locations as needed Qualifications Required Skills & Technical Expertise Strong experience with Windows Server administration (Active Directory, DNS, DHCP, Exchange) Solid knowledge of networking concepts (LAN/WAN, routing, switching, firewalls) Experience with IT support, help desk systems, and remote management tools Advanced troubleshooting and root cause analysis skills Proficiency in Microsoft Office 365 support Experience supporting desktop hardware, system deployments, and IT infrastructure Strong communication skills and customer-focused mindset Preferred Qualifications Bachelor’s degree in IT, Computer Science, or related field 1–3 years of experience in a multi-site or enterprise IT environment Certifications such as CompTIA A+, Network+, or similar Experience in retail, restaurant, hospitality, or POS systems Exposure to database systems or backend support Compensation & Benefits Along with a collaborative, inclusive environment and strong career growth opportunities, we offer a comprehensive benefits package designed to support your health, financial future, and work-life balance: Competitive Pay ($56K–$64K + Overtime Eligibility) Bonus Opportunity Medical, Dental, and Life Insurance (for you and your family) Domestic Partner Benefits Flexible Spending Accounts (FSA/HSA) 401(k) with Company Match Paid Time Off (PTO) Career advancement and professional development opportunities #J-18808-Ljbffr