Patient Navigator Registered Nurse (RN) - Pulmonology - NW Campus
Community Health Systems
Job Description
Why Join Us?
Be Valued for What You Bring to the Team Competitive pay that rewards your hard work
Benefits You Can Count On Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. Generous PTO and extended illness benefits
Invest in Your Future 401(k) with company match
Grow With Us Career development, learning opportunities, and advancement pathways
We Invest in Your Success Licensure and certification reimbursement for eligible roles
Student Loan Support Assistance available for eligible roles
Your Wins Deserve Recognition Employee rewards and recognition programs
A Team You'll Love Working With A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits Choose from options such as pet insurance, identity protection, and legal insurance.
Great people. Great benefits. Meaningful work. Join us and make an impact.
Job Summary The Patient Navigator - RN provides guidance, support, and education to patients and their families throughout the continuum of care. This role assists in coordinating care, overcoming barriers, and facilitating communication among patients, caregivers, and healthcare providers. The Patient Navigator collaborates with interdisciplinary teams, community resources, and support services to ensure a seamless and patient-centered healthcare experience.
Essential Functions
- Serves as a primary point of contact for patients, families, and caregivers from diagnosis through the end of treatment, providing ongoing support and assistance.
- Assesses patients' medical, emotional, and socioeconomic needs, addressing barriers to care and coordinating solutions to enhance treatment adherence and outcomes.
- Provides patient education, addressing concerns about treatment, potential side effects, and management strategies to improve understanding and quality of life.
- Facilitates communication between patients, caregivers, and healthcare providers, ensuring timely and accurate information sharing.
- Acts as a patient advocate, collaborating with multidisciplinary teams to improve services, reduce delays, and optimize the time from diagnosis to treatment.
- Coordinates referrals to support services such as social workers, financial counselors, dietitians, and community resources, including transportation and support groups.
- Assists patients with insurance-related matters, including completing forms and obtaining financial assistance as needed.
- Develops, updates, and provides educational materials for patients and caregivers, maintaining a library of resources tailored to patient needs.
- Tracks patient progress throughout the care continuum, addressing concerns and adjusting plans as necessary to meet evolving needs.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- 3-5 years of clinical nursing experience required
- 1-3 years of experience in patient navigation, care coordination, or case management preferred
Knowledge, Skills and Abilities
- In-depth knowledge of patient navigation, care coordination, and nursing principles.
- Strong communication and interpersonal skills to interact effectively with patients, families, and healthcare providers.
- Ability to assess and address barriers to care, demonstrating empathy and problem-solving skills.
- Knowledge of community resources and support services to address patient needs holistically.
- Proficiency in patient education, including developing materials and conducting teaching sessions.
- Organizational skills to manage multiple priorities and coordinate services across the continuum of care.
- Familiarity with insurance processes, financial assistance programs, and healthcare regulations.
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure required
- BCLS - Basic Life Support required
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
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