Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Trust & Safety Incident Lead (Engineering)

MyHealthTeam

MyHealthTeam is looking for a Customer Trust & Safety Lead based in New York, NY, to manage the company's response to customer trust incidents. In this role, you will investigate incidents, serve as the main point of contact during crises, and ensure cross-functional collaboration. With at least 2 years in Trust & Safety or Security Operations, you'll excel in high-pressure situations and drive improvements in the team. The position requires strong investigative skills and excellent communication. #J-18808-Ljbffr MyHealthTeam

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Trust & Safety Incident Lead (Engineering) in New York, NY vacancy
  • $105k - $130k

    Trust and Safety, Lead job at Flock Safety. Remote. Who is Flock? Flock Safety...  ...role in protecting our customers, employees, and the...  ...functionally with our Product, Engineering, Policy, and Legal teams to...  ...for handling digital safety incidents and platform abuse.... 
    Customer
    Remote job
    Work at office
    Work from home
    Home office
    Flexible hours

    Flock Safety

    New York, NY
    3 days ago
  • $148.5k - $260.1k

     ...Job Category Software Engineering Job Details About Salesforce...  ...where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...  ...up your career at the company leading workforce transformation in the... 
    Customer
    Work at office

    Salesforce.Com Inc

    New York, NY
    1 day ago
  • $148.5k - $223.9k

     ...Software Engineering About Salesforce Salesforce...  ...humans with agents drive customer success together. Here...  ...action. Tech meets trust. And innovation isn’t...  ...requirements. Participate in incident response and...  ...And we believe we can lead the path to equality in... 
    Customer

    Salesforce

    New York, NY
    4 days ago
  • $122.6k - $204.4k

    The Lead Cybersecurity Web Application Firewall (WAF) Engineer is the enterprise's foremost expert and strategic...  ...in security events and incident response (e.g., botnet...  ...teams. Excellent customer service skills, writing...  ...such as zero trust, IaaS, PaaS, SaaS, virtualization... 
    Customer

    Cox

    Long Island City, NY
    20 days ago
  •  ...industrial automation. Our customers are in oil & gas,...  ...HMIs has direct safety implications. We...  ...modern software engineering practices to...  ...We’re hiring a Lead Security Engineer...  ...on Wednesday, and incident response whenever...  ...implementing Zero Trust Network Access (ZTNA... 
    Customer
    Permanent employment
    Full time
    Work at office

    Copia Automation

    New York, NY
    4 days ago
  • $138k - $230k

    Rippling is looking for a SR Customer Trust & Safety Specialist to lead the management of customer trust incidents, ensuring the protection of accounts and privacy. In this role, you will coordinate across multiple teams and act as the face of Rippling Security and Trust... 
    Customer

    Rippling

    New York, NY
    1 day ago
  • Rippling is looking for a Customer Trust & Safety Lead in New York to manage customer trust incidents, including account takeovers and data exposures. You’ll lead coordination efforts and communication strategies while improving trust protection measures. The ideal candidate... 
    Customer

    Rippling

    New York, NY
    4 days ago
  • $10k

     ...globe, we’ve become the most trusted way to find a relationship,...  ...About the Role Trust & Safety is foundational to Hinge’s mission...  ...for a Senior Director of Engineering to lead the organization responsible...  ..., technical reviews, and incident learnings. Technical Leadership... 
    Work experience placement

    Match Group

    New York, NY
    3 days ago
  • $180k - $210k

     ...Lead Bi Engineer Brooklyn, NY; San Francisco, CA Altana is the network for trusted trade. Our AI-powered product network empowers governments...  ...its own business, customers, and products. You will...  ...monitoring, alerting, and incident response for the BI layer.... 
    Customer
    Full time
    Temporary work
    Work experience placement
    Flexible hours

    Altana Technologies

    Brooklyn, NY
    2 days ago
  •  ...G2. Our Solutions Are Trusted By a Diverse Range Of...  ...impactful solutions for customers worldwide. Join...  ...team. Shape the Future: Lead in redefining revenue...  ...developer with strong engineering skills and a passion for...  ...monitoring/alerting, incident follow-up, and performance... 
    Customer
    Remote work
    Work from home
    Worldwide

    FunnelCake

    New York, NY
    3 days ago
  • $240k - $300k

     ...contributor experience, to customer data quality, and to the health...  ...senior Product Manager to lead Trust & Safety at Scale. This is a high-...  .... You will have dedicated engineering, data science, and operations...  ...response to specific fraud incidents. The platform needs a... 
    Customer
    Full time
    Shift work

    Scale AI

    New York, NY
    11 days ago
  • $103.71k - $138.28k

     ...committed to teamwork, trust and transparency....  ...selected candidate to both lead and participate in...  ...system architecture and engineering disciplines. Specific...  ...reduce costs, and increase customer satisfaction. •...  ...analyze, and resolve incidents for infrastructure running... 
    Customer
    Full time
    Temporary work
    Remote work

    Lumen

    Jersey City, NJ
    1 day ago
  • $172k - $215k

     ...growing list of happy customers throughout the industrial...  ...a Senior Security Engineer to strengthen our threat...  .... In this role, you’ll lead initiatives to secure both...  ...alerting pipelines; support incident response investigations...  ...refine Zero Trust Network Access (ZTNA) policies... 
    Customer
    Permanent employment
    Full time
    Work at office
    Remote work

    Copia Automation

    New York, NY
    2 days ago
  • $127k - $235k

     ...Reuters is looking for a Lead...  ...application suite. Our engineers come from a broad range...  ...role in delivering real customer value. ~ Think...  ...absence of production incidents, not the volume of tests...  ...the facts, and provide trusted, unbiased information... 
    Customer
    Work at office
    Local area
    Flexible hours
    Shift work
    2 days per week
    3 days per week

    Thomson Reuters

    New York, NY
    2 days ago
  •  ...security layer for the AI era. Trusted by leading banks, technology companies...  ...from AI-powered social engineering - deepfake phone calls, spear...  ...and browser security. Our customers integrate us deeply into...  ...engineering. Lead security incident response process for application... 
    Customer

    Adaptive Security

    New York, NY
    5 days ago
  • $157k - $235k

     ...positive mark on culture. Lead Machine Learning Operations Engineer Personalization &...  ...deployments from reaching customers. This is a lead-level...  ..., deployment safety, incident response, and post-deployment...  ...operations will be a repeatable, trusted function: teams will... 
    Customer
    Immediate start
    Shift work

    Paramount

    New York, NY
    2 days ago
  • $170k - $200k

     ...infrastructure organizations. Trusted by governments, financial...  ...by our core values of Customer Obsession, Earn Trust, Self...  ...experienced and visionary Lead Site Reliability Engineer (SRE) to guide the architecture...  ...planning at scale. Drive incident management processes,... 
    Customer
    Local area
    Remote work

    Mattermost, Inc.

    New York, NY
    3 days ago
  • $198k - $250k

     ...the clearest picture of their customers. Through our values: Be Bold,...  .... About the team Alloy\'s engineering org is built around speed, ownership...  ...engineers around you. Own incident response and follow-through....  ...team. You\'ll be given the trust and authority to tackle ambiguous... 
    Customer
    Work at office
    Local area
    Immediate start
    Work from home
    Home office
    Monday to Friday
    Flexible hours

    Capitolis

    New York, NY
    3 days ago
  • $290k - $348k

     ...globe, we’ve become the most trusted way to find a relationship,...  ...all. About the Role Trust & Safety is foundational to Hinge’s...  ...looking for a Senior Director of Engineering to lead the organization responsible...  ..., technical reviews, and incident learnings. Technical... 
    Work experience placement

    Match Group

    New York, NY
    2 days ago
  • $198k - $294k

     ...OpenAI's Forward Deployed Engineering (FDE) team turns...  .... We embed deeply with customers to solve high-leverage...  ...a Technical Deployment Lead (TDL), you will define...  ...architectures). This is a high-trust, high-autonomy role....  ...must be created with safety and human needs at its... 
    Customer
    Work at office
    Relocation package
    Shift work

    OpenAI

    New York, NY
    1 day ago
  •  ...model of global commerce. Our customers connect to the Altana network...  .... Altana is backed by leading investors and used by the world...  ...powered network for building trusted supply chains. We operate in...  ...Opportunity at Altana The Engineering team is responsible for building... 
    Customer

    Altana AI

    New York, NY
    4 days ago
  •  ...matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White...  ...the bar. This is the place. The Role As Lead Legal Engineer , you'll operate as a player-coach: leading Legora's... 
    Customer
    Work at office

    Legora

    New York, NY
    3 days ago
  • $97.2k - $129.6k

     ...society's most critical safety and justice issues...  ...perspectives from our customers, communities and each...  ...are seeking a Senior Incident Response Manager who will...  ...serve as the operational lead during customer-...  ...efforts across Software engineering, Operations and Customer... 
    Customer
    Work experience placement
    Work at office
    Night shift

    Axon US Corp

    New York, NY
    4 days ago
  • $200k

     ...Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold strips away the...  ...security across our global multi-asset platform. The Lead Engineer is a foundational role where you'll shape the future of... 
    Customer
    Work experience placement
    Work at office

    Uphold Inc.

    New York, NY
    1 day ago
  •  ...Job Identification 6777 Job Category Customer Success Management Degree Level Bachelor...  ...experience in a Support or Sustaining engineering role. ~ Troubleshooting skills on the...  ...more than one third of the Fortune 100 trust Icertis to realize the full intent of millions... 
    Customer
    Full time
    Contract work
    Work at office
    Local area
    Flexible hours
    Shift work

    Icertis

    New York, NY
    2 days ago
  • $159k - $177k

    Uber is seeking a Public Policy Manager for Safety based in New York, NY, to ensure effective safety policies and external engagement. The role requires a Bachelor's degree and 5-7 years of experience in public policy, particularly in the technology sector. The salary... 

    Uber

    New York, NY
    1 day ago
  •  ...again for applying! Job Summary The Safety & Compliance Lead at each WC Bradley pellet plant is responsible...  ...KPIs, including: Total Recordable Incident Rate (TRIR) Near-miss reporting...  ...misses, and safety improvements. Build trust and rapport with team members across shifts... 
    Work at office
    Local area
    All shifts
    Shift work
    Night shift
    Day shift
    Afternoon shift

    W.C. Bradley Co.

    Brooklyn, NY
    3 days ago
  • $225k - $275k

     ...We are looking for a Security Lead to own Thesis's security...  ...readiness, access management, and incident response. This is a strategic...  ...you'll partner closely with Engineering, Product, and Operations to embed...  ...and represent Thesis in customer security conversations. We... 
    Customer
    Work at office
    3 days per week

    Thesis

    New York, NY
    2 days ago
  • $172.5k - $260.1k

     ...where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...  ...up your career at the company leading workforce transformation in the...  .... IT Infrastructure M&A Lead Engineer Overview Salesforce is seeking... 
    Customer

    Salesforce.Com Inc

    New York, NY
    4 days ago
  • $220k - $300k

     ...Overview The Lead Infrastructure Engineer on the Mission Control team plays a...  ...build systems, and deployment safety ~ Reduce friction...  ..., including deployments, incident response, troubleshooting,...  ...reliability risks before they become customer-impacting issues, and coach... 
    Customer
    Local area
    Remote work

    Bayview Asset Management

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Trust & Safety Incident Lead (Engineering). Be the first to apply!