Host / Cashier

Casino Dining StaffProvides the customers with delightful dining experience from the initial reception until the final good-bye in accordance with the Casino's high standards of guest service. Required to be knowledgeable of all InfoGenesis/ACSC POS transactions under high volume of tendering.Works in a casino floor environment which is smoke filled or a restaurant environmentAlways be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.Reports to work on time, as scheduled, and in uniform; maintains a positive and cooperative attitudeFollows department and casino policies and proceduresResponsible for initial cordial reception to the customers upon arrival and the prompt courteous escort to a dining table; distributes menus and/or explains food items, such as specials or menu itemsAssists in answering telephones and making reservations according to departmental standardsParticipates as a team member with staff in producing a smoothly and efficiently run operation that meets the highest standards of Customer ServicesResponsible for seating guests according to established rotation proceduresHas knowledge of all food and beverage health codes, and makes safety first priority; ensures that all areas are kept clean and free of any potential hazardsHandles substantial quantities of cash with accuracyResponsible for receiving payment, making change and presenting a receipt to customers in a prompt and courteous manner in a fast paced environmentResponsible for adhering to established cash control policies and procedures of the Casino and Barona Gaming CommissionMust be proficient in closing procedures for all Club Barona player comps, manager comps, points, room charge, group charge; Master folio charges and any and all tendering processes associated with the Casino and the F&B OperationCompletes all work duties in an efficient and proper manner on a daily basisAnswers any customer questions and/or complaints and directs concerns to appropriate managementKnowledgeable of menu selection, promotions and pricing related to each meal period.Minimum 18 years oldKnowledge of health and sanitation standardsOral and written communication and computer skillsAbility to work in a fast-paced environment, follow oral or written instructions, lift a minimum of 25 pounds, sit, stand or walk continuously for 8 hours or longerCurrent Food Handler's Education Certificate3 months customer service experience preferred