Produce Department Manager
Hy-Vee
Additional Considerations (if any):
Must be 18+
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- Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability
- Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same
- Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally
- Recruit, hire, train, supervise, evaluate, and develop all department employees
- Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans
- Supervise salad bar employees by planning, scheduling, and overseeing the overall operation, including conducting inventory
- Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing
- Analyze weekly and monthly sales and trends, prepare ad projections, and write ads
- Plan displays, promotions, and determine pre-orders to drive sales and customer engagement
- Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures
- Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
- Understand and troubleshoot department equipment and ensure maintenance is performed as needed
- Unload trucks, check in delivered merchandise, and place product in appropriate storage areas
- Have authority to approve employee discipline and recommend transfers, discharges, and salary changes
- Attend meetings, seminars, and continuing education as assigned
- Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with departmental duties and other tasks or special projects as they come up
- Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
- Lead, motivate, and develop a team while maintaining high standards in a fast-paced retail environment
- Solve practical problems and make sound decisions with a variety of variables and limited standardization
- Apply math skills including fractions, decimals, and percentages to pricing, sales analysis, and inventory tasks
- Communicate clearly and professionally through written correspondence, interviews, and daily interactions with customers, employees, and vendors
- Analyze sales data and trends to make informed decisions about product, promotions, and department operations
- Handle confidential information including employee compensation, sales and profit sheets, inventory reports, and warehouse pricing with discretion
- High school diploma or equivalent experience
- On-the-job training plus produce and sanitation courses required
- Over one year of related work experience preferred
- Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
- Continuously stand and walk on hard surfaces for extended periods
- Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
- Work in cooler or freezer environments for extended periods
- Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product
- Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor
- Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing
- Ability to unload, lift, stock, and rotate incoming truck freight and merchandise
Employment is contingent upon the successful completion of a pre employment drug screen.
Vacancy posted 1 day ago
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