Security Officer Customer Service

Security Officer Customer Relations Patrol

Join Allied Universal, North America's leading security and facility services company, where you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. You will conduct routine patrols, maintain a visible presence to help deter incidents, support access control and badge activities, and provide exceptional customer service and communication. Bring your professionalism, integrity, and teamwork to a caring, agile, reliable, and innovative culture where people come first.

Position Type: Part Time

Pay Rate: $21.50 / Hour

Job Schedule:

Day Time

Mon 11:00 PM - 07:00 AM

Thur 11:00 PM - 07:00 AM

Sun 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to personnel, visitors, and vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, access concerns, alarms, and critical situations in a calm, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random foot and/or vehicle patrols of interior areas, exterior grounds, parking areas, and the perimeter to help identify unusual activity and support site operations.
• Monitor access points and visitor activity, verify credentials as directed, and report unauthorized entry attempts or policy violations to appropriate personnel.
• Complete accurate activity logs, incident reports, and shift communications in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.