Third Party / Client Administrator

Job Description

Job Description

The Third-Party Administrator plays a vital role in managing and executing various administrative tasks related to third party services. Working within a small team and reporting directly to the Operations Manager, this role ensures smooth policy management, client communication, and compliance monitoring.

The position requires proficiency in proprietary third-party administration software, data integrity, and regulatory compliance* as well as common office software, along with the ability to provide after hours and on-call support as needed.

Responsibilities

• Manage and maintain policy records accurately*
• Quantified evaluation of Regulated and Unregulated testing procedures when and as required*
• Confidentiality is mandatory
• Communicate effectively with clients to address their needs
• Monitor and ensure compliance with relevant Federal Regulations*
• Perform timely, accurate data entry and maintain detailed records*
• Generate and deliver reports on state and federal regulations to Clients, Accounting, and Operations Manager*
• Provide customer support and resolve issues promptly
• Other duties as assigned*

Preferred Qualifications

• Must be authorized to work in the United States without visa sponsorship
• Must have a valid drivers license and reliable means of transportation
• Fluent in Microsoft Office (Word, Excel, etc.) and Outlook
• Strong customer service and communication skills
• Effective problem-solving abilities
• Excellent time management skills
• Spanish as a second language

* Following in-house training