Office Manager

Position title: Office ManagerLocation: Equine Therapy Ranch, Plant City, FLSummary Our ranch provides equine - assisted therapy for veterans and children with special needs. We are seeking a compassionate, highly organized Office Manager with experience in a therapy, counseling, medical, or behavioral - health setting. This role is the administrative backbone of our ranch - supporting clients, staff, and daily operations with professionalism and heart.Responsibilities include (but are not limited to):Client Intake & Coordination: Manage new client inquiries, intake paperwork, eligibility verification, and onboarding for therapy services.Scheduling Management: Coordinate therapy sessions, staff calendars, arena/horse usage schedules, cancellations, and waitlists.Human Resources Support: Assist with onboarding, maintaining personnel files, timesheet tracking, compliance documentation, and communication with staff.Administrative Operations: Oversee daily office operations, maintain records, manage supplies, and ensure smooth communication across the ranch.Accounting & Billing: Support bookkeeping tasks such as invoicing, payment tracking, expense reporting, and coordination with the ranch’s accountant.Client & Visitor Support: Serve as the first point of contact for families, veterans, volunteers, and community partners.Minimum 1 year of experience in a therapy, medical, counseling, or similar office environment.Strong understanding of client confidentiality, HIPAA aligned practices, and trauma informed communication.Experience with HR processes, scheduling systems, and basic accounting software.Excellent communication, organization, and multitasking skills.Comfort working in a ranch environment around horses and outdoor activity.Passion for serving veterans, children with special needs, and their families.Work EnvironmentLocated on a working equine therapy ranch in Plant City, FL.Fast - paced, mission driven, and deeply collaborative.Requires flexibility, empathy, and a calm presence. #J-18808-Ljbffr