Concierge / Security Part Time Weekend Day Shifts

Job Description

Job Description

Our receptionist / concierge is a key part of the resident services team, as well as serving an essential role in security and emergency response. The concierge is often the first point of contact for residents, their families, and guests visiting our community. We are seeking a new team member with strong organizational skills, a professional and courteous demeanor, and ability to remain calm and reliable under pressure and in emergency situations.

This position is a part time non-exempt, 16 hour per week position. Regular work schedule will be two (2) 8am-4pm weekend shifts, with the ability to cover 4pm-12am and/or 12am-8am shifts as needed.

The primary job duties of the concierge include:

• Monitor alarms and respond to personal pendant alerts, pull cord alerts, and fire alarms
• Greet and direct residents and visitors
• Answer and direct incoming calls
• Monitor the main entrance and register guests
• Internal security sweeps of the building on a regular basis
• Responsible for implementation of evacuation procedures
• Supports administrative functions such as: Room reservations, mailing brochures, maintain security, paging and telecommunications systems, drafting letters and reports as requested
• Assists residents and staff with clerical needs as requested

Lathrop Community’s concierge desk is staffed 24 hours a day, on day, evening, and overnight shifts. As a part-time concierge associate, holidays and weekends may be part of your scheduled shifts, and ability to work additional shifts to cover vacations and call-outs is required. This is a non-exempt hourly position, offering $18-19/hour, participation in a 403B retirement plan, and Massachusetts sick time.