Clinical Manager at Orthopedic & Sports Medicine Clinic of Fairbanks

Job Description

Job Description

Benefits:

• Health insurance
• Competitive salary
• Dental insurance

Support Providers and Staff in Delivering Outstanding Patient Care

About Us

At the Orthopedic & Sports Medicine Clinic of Fairbanks, we are dedicated to helping patients return to the activities they love through exceptional musculoskeletal care, advanced treatment options, and a personalized approach to medicine. Our team is committed to delivering outstanding patient experiences while fostering a supportive, collaborative, and professional work environment.

We proudly serve our community by providing comprehensive orthopedic and sports medicine care close to home. Through teamwork, innovation, and a shared commitment to excellence, we strive to make a meaningful difference in the lives of our patients every day.

We are seeking an experienced Clinical Manager to join our leadership team, support our providers and staff, and help continue building a culture centered on quality care, operational excellence, and professional growth.

Position Summary

The Clinical Manager oversees the daily clinical, operational, and administrative functions of a busy orthopedic and sports medicine practice. This role serves as the primary liaison between providers, clinical staff, and patients to ensure efficient workflows, exceptional patient experiences, regulatory compliance, and operational excellence.

The ideal candidate will have strong healthcare leadership experience, orthopedic or surgical practice experience, and working knowledge of surgery scheduling, insurance authorizations, and pre‑ and post‑operative patient care coordination.

Essential Responsibilities

Clinical Operations & Patient Care

• Manage daily clinic flow and ensure timely, high‑quality patient care.

• Coordinate care between providers, imaging, physical therapy, surgery scheduling, and external facilities.

• Address patient concerns and support a positive patient experience.

• Evaluate workflows and implement process improvements to enhance efficiency and outcomes.

Staff Leadership & Development

• Recruit, onboard, train, and mentor clinical staff.

• Develop staffing schedules and ensure adequate coverage.

• Conduct performance evaluations and support professional development.

• Foster a culture of accountability, teamwork, and continuous improvement.

• Lead staff meetings, huddles, and educational initiatives.

Compliance & Administration

• Ensure compliance with HIPAA, OSHA, infection control standards, and applicable regulations.

• Maintain policies, procedures, and workflow documentation.

• Monitor chart accuracy and documentation quality.

• Oversee inventory, supplies, bracing, and clinical equipment.

• Support audit and accreditation readiness.

Strategic & Financial Management

• Assist with budgeting, resource allocation, and cost‑control efforts.

• Track KPIs such as patient volume, provider productivity, surgery conversion rates, and authorization turnaround times.

• Analyze operational data and recommend improvements.

• Partner with providers and leadership to support clinic growth.

Preferred Experience: Surgery Scheduling & Insurance Authorizations

While these are not primary duties, experience in surgery scheduling and insurance authorizations is highly valued. The Clinical Manager will support and oversee related processes as needed.

Preferred experience includes:

• Surgical scheduling and orthopedic procedure coordination.

• Insurance authorizations for surgery, imaging, injections, DME, and specialty procedures.

• Communicating with payers regarding approvals, denials, and appeals.

• Understanding documentation requirements for authorization support.

• Collaborating with surgery centers, hospitals, and ancillary departments.

• Identifying workflow improvements that enhance efficiency and patient experience.

Training is available for candidates with strong leadership and operational skills who are eager to learn.

Ideal Candidate

A proactive, solutions‑oriented leader who thrives in a fast‑paced orthopedic environment, supports staff and providers effectively, and maintains high standards of patient care and operational excellence.