Quality Assurance Coordinator

In the position of QualityCoordinatoryou provide support in achieving andmaintainingthe required operational quality levels and support with audits and certifications. Together with yourteamyou make sure the customer requirements and KPI’s are inplaceand you strive to improve the quality scores.This positionis responsible forcollecting,maintaining, and distributing all documents and communication relevant to compliance with Arvato’s Corrective Action/CI System(s), including but not limitedto:internal/external audit non-conformances, customer complaints, internal process compliance, objective evidence/verification of closed CARs, etc.Positionis responsible forensuring that applicable rules and regulations, including but not limited to corporate requirements, internal procedures, and customer specific requirements are fully implemented,documentedand supported by evidence asrequired. Ensure the development, launch and maintenance of the Arvato’s Corrective Action System to meet or surpass requirements of the ISO9001(Or 13485)international standard and associated customer specific requirements (CSRs). Review of Documented Processes (key procedures) per ISO9001(Or 13485)and CSRs against corrective action plans as planned through RCCA documentation to ensure safe,timely, and effective implementation. Assistthe development/enforcement of the quality systems within all departments (at all levels) by ensuring effectiveness of corrective actions through follow-up and routine audits. Lead cross-functional meetings &facilitateteams as needed in the preparation and execution of effective Root Cause/Corrective Action activities. Provide detailed problem-solvingexpertiseto Operations and Quality in Root Cause investigations Responsible for coordinating and chairing cross-functional RCCA Report meetings. Maintain Corrective Action tracking system/database and ensure prompt communication with all parties involved. Assistin the preparation of the surveillance of 3rd party quality systems audits tomaintaincertifications. Lead audits whereappropriateand follow-up with open issues asrequired. Present relevant open issues to responsible parties and ensure prompt follow-up closure. Provide training to Arvato personnel on Corrective Action procedures. Provide valuable analysis and actionable input to Management Reviewregardingeffectiveness/efficiency of Arvato’s Corrective Action System. Activelyparticipatein presentations to management and the customer asrequired. Be a member of cross-functional teams to focus on problem solving and continuous improvement and complete action plans as delegated by the team. Assistin development of Turtle Diagrams, Management System requirements and potential changes to regulatory standards (i.e., ISO9001, ISO14001,ISO13485,OSHA, etc.) Qualifications High School Diploma or Equivalent. Good knowledge of English is essential 5+years of experience in quality assurance. Effective analytical and problem-solving skills. Good communicationskills and the ability to work collaboratively across teams. Additional Information Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here . You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here . Recruiting-Platform powered by SmartRecruiters . By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr Bertelsmann-Jobs