Heavy Haul Carrier Sales Rep

Job Description

Job Description

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide  industry-leading transportation solutions that keep America moving.

Heavy Haul Carrier Sales Representative - Fort Wayne, IN

Position Overview

Heavy Carrier Sales Representatives are responsible for ensuring maximum profitability by negotiating freight rates, and sourcing available Heavy Haul carrier equipment to match with our customers’ freight. Heavy Haul Carrier Sales Rep’s are responsible for maximizing transactional profitability by developing carrier relationships and negotiating both spot and contract rates with carrier partners. 

Primary Responsibilities

• Developing an overall business strategy to build a book of business.

• Build and expand your book of business with carriers while maintaining a strong relationship.

• Provide and negotiate freight rates to carriers.

• Manage your daily shipments to ensure timely pick-up and delivery.

• Collaborate internally with your team on pricing strategy and account implementation plans.

• Communicate effectively both internally and externally.

• Resolve transportation problems with urgency and professionalism.

• Actively procure new carriers based on volume and lane density.

• Maintain a strong grasp and market knowledge of shipping lanes, geography, and seasonality.

• Meet and exceed KPIs and goals as set by department leadership.

• Provide no fail service on each load.

• Handle and communicate all issues to appropriate parties in a prompt and professional manner.

• Properly qualify carriers booked to prevent any service failures.

• Communicate effectively with all carriers, customers and other Circle employees.

• Communicate load details upon booking, as well as any changes made after booking to the assigned driver.

• Escalate issues properly in accordance with Circle Logistics Escalation Policy.

• Relay load updates internally to the proper parties (Operations Representatives, Account Managers and Client Strategy Managers as required).

• Create and maintain a spreadsheet of current and past carriers.

• Actively work on same day freight bringing competitive options to the customer's team.

• Take responsibility for critical loads/critical customers.

• All other duties as assigned

Working Conditions (may add additional conditions specific to defined work location)

• Generally in an indoor office setting; may include occasional participation in outdoor company events.

• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

• While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

• The noise level in the work environment is usually moderate to loud.

Benefits:

• Promotion path to salary w/ commission based role after meeting performance-based benchmarks
• On-site training and career development
• Paid holidays and paid time off
• Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
• 401(k) Plan
• Room for advancement in a fast-growing company that promotes from within

Education and Experience:

• 3+ years of Heavy Haul Carrier Sourcing / Carrier Procurement experience in a Freight Brokerage (REQUIRED).

• Ability to build trust quickly with carriers and solve problems decisively.

• High School diploma, GED or equivalent experience required.

• Proficient in Google Drive and Excel (v-lookup, pivot tables, reports).

Physical Requirements

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

• Significant walking or other means of mobility.

• Ability to work in a seated position for long periods of time (up to 8 hours).

• Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Skills/Aptitude

• Excellent written and verbal communication skills.

• Ability to thrive in a fast-paced working environment and multitask.

• Strong attention to detail and organization.

• Ability to maintain a positive attitude.

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

• Excellent problem-solving and time management skills.

• Strong work ethic and dependability.

• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.