Healthcare Scheduler

Healthcare

Scheduler

Schedule:






Full-Time

|

Monday-Friday,

8:30

AM-5:00

PM

Employment

Type:






Temp-to-Hire

Position

Overview

Our client is seeking a customer-focused Healthcare Scheduler to join their growing team. This individual will serve as the


primary

point

of

contact

for

clients

and

caregivers,

managing

schedules,

coordinating

services,

and

supporting

front

office

operations.

The

ideal

candidate

is

organized,

detail-oriented,

and

enjoys

providing

exceptional

customer

service

in

a

fast-paced

healthcare

environment.

Key

Responsibilities

• Coordinate
  and
  manage
  schedules
  for
  new
  and
  existing
  clients
  and
  caregivers
  
  
  
  
• Answer
  incoming
  phone
  calls
  and
  respond
  to
  client
  and
  caregiver
  inquiries
  professionally
  and
  promptly
  
  
  
  
• Serve
  as
  the
  front
  desk
  representative
  and
  first
  point
  of
  contact
  for
  visitors
  and
  callers
  
  
  
  
• Monitor
  daily
  scheduling
  needs
  and
  make
  adjustments
  as
  necessary
  
  
  
  
• Communicate
  schedule
  updates
  and
  changes
  to
  clients
  and
  caregivers
  
  
  
  
• Maintain
  accurate
  records
  and
  documentation
  in
  company
  systems
  
  
  
  
• Collaborate
  with
  internal
  team
  members
  to
  ensure
  quality
  service
  and
  coverage
  
  
  
  
• Provide
  exceptional
  customer
  service
  while
  building
  positive
  relationships
  with
  clients
  and
  caregivers
  
  
  
  

Qualifications

• 1-2
  years
  of
  scheduling
  experience
  required
  
  
  
  
• Previous
  healthcare,
  home
  healthcare,
  home
  care,
  or
  medical
  office
  experience
  preferred
  
  
  
  
• Strong
  customer
  service
  and
  communication
  skills
  
  
  
  
• Experience
  answering
  multi-line
  phones
  and
  working
  in
  a
  front
  office
  or
  receptionist
  capacity
  
  
  
  
• Ability
  to
  multitask
  and
  prioritize
  in
  a
  fast-paced
  environment
  
  
  
  
• Strong
  organizational
  skills
  and
  attention
  to
  detail
  
  
  
  
• Proficient
  with
  computers
  and
  willing
  to
  learn
  new
  software
  systems
  
  
  
  

Preferred

Skills

• Experience
  coordinating
  schedules
  for
  multiple
  employees
  or
  clients
  
  
  
  
• Ability
  to
  problem-solve
  and
  think
  quickly
  when
  schedule
  changes
  arise
  
  
  
  
• Professional,
  dependable,
  and
  team-oriented
  attitude
  
  
  
  

This

is

an

excellent

opportunity

for

a

customer-service-driven

professional

who

enjoys

helping

others

and

thrives

in

a

busy

healthcare

setting.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.