Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The duty free store on the Ambassador Bridge Plaza is located in a secure U.S. customs environment and provides visiting guests with a unique shopping experience. Ambassador Duty Free stands out from other retail operations as we offer set schedules, competitive hourly rates, and outstanding bonus programs for our Retail Supervisors!

We are seeking individuals who are eager to advance within a company and deliver a World Class shopping experience to our customers. At Ambassador Duty Free Detroit, we pride ourselves in recognizing talent within our current staff and promoting from within.

Job Responsibilities Include but are not limited to:

• Coaching, developing, counselling, and disciplining store employees.

• Enforcing store policies and procedures to ensure operations comply with legal requirements.

• Overseeing availability of merchandise by maintaining store inventories.

• Strategically displaying store items and running sales promotions to increase store profitability.

• Creating and maintaining a safe and clean work environment for employees and customers.

• Identifying current and future customer requirements by establishing rapport with customers.

• Ensuring each guest receives excellent customer service.

The ideal candidate should possess the following:

• Previous store supervising in a retail environment.

• Effective verbal and written communication skills.

• Problem solving, decision-making, and analytical skills.

• Excellent multi-tasking and organizational skills.

• Willingness to be cross trained in each position within the store to be able to assist when needed.

• Strong employee relations skills to handle employee issues and customer complaints.

• Physical ability to stand for extended periods of time and move merchandise if necessary.

• Ability to work holidays, nights and weekends.

• Desire to surround customer with excellence in service.

• A competitive and career-oriented mindset.

Ambassador Duty Free offers a competitive base salary in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!