Patient Navigator - Per Diem

Per Diem Patient Navigator

The University of Miami UHealth System Department of Site Disease has an exciting opportunity for a per diem Patient Navigator to work at Sylvester Support Service Building in Miami. The incumbent facilitates patients' ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

Core Job Functions:

• Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.
• Ensures patients have access to insurance and social service programs for which they are eligible.
• Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.
• Identifies and resolves real or perceived barriers to care.
• Educates and counsels patients on issues related to their health and life situations.
• Maintains current knowledge of community health, welfare resources, and any other programs available to patients.
• Handles patient communications and contacts healthcare facilities for medical records.
• Addresses care gaps with the nurse navigator.
• Prepares, tracks, and processes medical records and pathology specimens. Reviews and files medical records for completeness; uses tracking systems for accurate documentation.
• Provides administrative support to the department by answering phones, addressing inquiries, and directing calls or taking messages. Copies, faxes, emails, and mails records while ensuring confidentiality.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications:

• Education: High School diploma or equivalent required
• Experience: Minimum 1 year of relevant experience required
• Certification and Licensing: Refer to department description for applicable certification requirements
• Knowledge, Skills and Abilities:
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.