Associate Manager - MetroHealth Medical Center
$50k - $55kTowne Park LLC
- ***At Towne Park, it’s more than a job, you can make an impact.***A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.Towne Park is a place where you can make a difference and create smiles every day.Click for important notices that may be applicable to you.For more information about our privacy policy, please click .# ***At Towne Park, it’s more than a job, you can make an impact.***A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.Towne Park is a place where you can make a difference and create smiles every day.**Job Details Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $50,000 - $55,000. **Additional Compensation:** Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.**Benefits:** Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.**Paid Time Off:** Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.### **SUMMARY**The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates.### **ESSENTIAL FUNCTIONS****Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.****Descriptive Statement(s) - % of Time**Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description. - 15%Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20%Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15%Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20%Develops cohesive working relationships with the clients’ staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15%Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15%**The total amount of time for all functions of the job - 100%**### **QUALIFICATIONS****Education:*** Associate’s degree or equivalent degree preferred**Required Licensure, Certification, etc.:*** Valid driver’s license and clean driving record**Work Experience:*** A minimum of one (1) year of related experience in hospitality**Knowledge:*** Knowledge of Towne Park’s and site-specific preventative safety and security procedures* Knowledge of Towne Park’s safe driving policies and procedures* Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park* Knowledge of Towne Park’s equipment training, policies and procedures for use in a safe and efficient manner* Knowledge of Towne Park’s claim check, ticketing and key box training, policies and procedures* Knowledge of Towne Park’s principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.* Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA* Knowledge of business writing, basic accounting and business metrics* Knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.**Skills:*** Must be able to drive manual transmission* Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications* Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.* Written and verbal communication
- J-18808-Ljbffr Towne Park LLC
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Associate Manager - MetroHealth Medical Center in Cleveland, OH vacancy
$50k - $55k
...guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical... ...to a specific plan or program terms. SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer...MedicalHourly payTemporary workWork experience placementAll shiftsShift workTowne Park
Cleveland, OH17 hours ago$65.3k - $108.8k
...passion for helping others into a medical career that is fast‑paced and... ...operate plasma collection centers throughout the United States.... ..., and market factors. ASSOCIATE CENTER DIRECTOR This Is What... ...annual retraining initiatives. Manages and oversees Payroll records...MedicalWork at officeWorldwideRelocation packageShift workWeekend workAfternoon shift$16 per hour
...create smiles every day. Job Details Traffic Controller - MetroHealth Medical Center Starting pay $16 per hour Benefits offered to all... ...Coordinator, when required, is also responsible for upholding sites management teams parking policy and procedures and when required, is...MedicalHourly payDaily paidTemporary workWork experience placementSeasonal workLocal areaImmediate startMonday to FridayShift workWeekend work- ...Spirited, and Charmingly Disarming. About the Position The Associate Manager is responsible for assisting with the daily operation of the... ..., marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-...MedicalHourly payFull timeCasual workFlexible hoursShift workNight shift
Lilly Pulitzer
Pepper Pike, OH2 days ago - ...implementation, data solutions, business change management, user experience design and development,... ...(minimum 12 years work experience). If Associate degree, must have equivalent minimum 6... ...competitive suite of benefits including medical, dental, vision, life, and long-term...MedicalWork experience placementLive inWork at officeLocal area
Accenture
Cleveland, OH1 day ago - ...Associate Territory Manager We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do... ...Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and...MedicalRelocationFlexible hours
Laborie Medical Technologies
Cleveland, OH2 days ago $68k - $120k
...purpose BD is one of the largest global medical technology companies in the world.... ...planning and prioritization of sales calls, managing time effectively. Develops thorough... ...Complete all administrative duties associated with position in a timely fashion....MedicalDaily paidTemporary workRemote workRelocationHome officeFlexible hoursShift workBecton Dickinson & Company
Cleveland, OH1 day ago$137k - $235.75k
...best talent for the role of Associate Director, Oncology... ...potential safety issues for new medications, and indications, based on experience... ...Studies and Risk Management plans and the development of... ...the Employee Health Support Center (****@*****.***...MedicalFull timeTemporary workLocal areaRemote workJohnson & Johnson
Cleveland, OH3 days ago- ...Physician - Director, Palliative Care - Cleveland Medical Center Position: Director of Palliative Care UHMG/UHCMC Clinical Department: Division of Geriatrics and Palliative Care The Director of Palliative Care oversees the clinical, operational and administrative...MedicalFull timeTraineeshipLocal areaRemote workShift work
University Hospitals
Cleveland, OH4 days ago $80k - $96k
...purpose BD is one of the largest global medical technology companies in the world.... ...position will support a team of Specimen Management Consultants (SMC) and Clinical Specialists... ...to effectively provide support to field associates. Provide customers product...MedicalDaily paidTemporary workWork at officeRemote workRelocationFlexible hoursShift workBecton Dickinson & Company
Cleveland, OH3 days ago- ...Job Description The MetroHealth Department of Surgery is seeking... ...academic faculty member at the Associate Professor or Professor level... ...clinical excellence, commitment to medical student and resident... ...hospitals, more than 20 health centers, and 40 additional sites across...MedicalFull timeInterim role
The MetroHealth System
Cleveland, OH28 days ago - ...Description Fellowship Summary: MetroHealth Medical Center, Northeast Ohios most experienced... ...at MetroHealths American Burn Association and ACS Committee on Trauma verified... ...recognition of traumatic injury, initial management of the traumatically injured...Medical
The MetroHealth System
Cleveland, OH28 days ago - ...innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal... ...’s Bone Growth Therapies Territory Managers impact patients’ lives on a daily basis... ...to race (including traits historically associated with race, such as hair texture and protective...MedicalLocal areaShift work
- ...Job Description The Department of Neurosurgery at MetroHealth Medical Center is recruiting a full-time neurosurgeon. We are seeking candidates with an interest in complex spine, neurotrauma, and general neurosurgery. As an academic institution, MetroHealth...MedicalFull timeLocal area
The MetroHealth System
Cleveland, OH23 days ago $73.8k - $218.8k
...helping businesses across industries migrate, manage, and optimize their cloud environments.... ...You Are As a Portfolio Dispositioning Associate Manager , you will guide organizations... ...competitive suite of benefits including medical, dental, vision, life, and long-term...MedicalWork experience placementLive inWork at officeLocal areaShift work- A leading medical technology company in Cleveland, Ohio is seeking an Associate Territory Manager to join the GI Sales team. In this role, you will partner with the sales team to enhance customer experiences, support revenue growth, and achieve annual sales goals. The ideal...Medical
$80k - $100k
Description As a Healthcare Financial/Actuarial Associate Manager you will contribute to a wide variety... ...and group benefit programs including medical, dental, life, disability, voluntary... ...Partners with Global Delivery Centers and Client Service teams to deliver superior...MedicalTemporary workWork at officeLocal areaRemote workFlexible hours$31.25 - $32.81 per hour
...building strong client relationships? We're looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients get... ...comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work...MedicalFlexible hoursYardi Systems
Cleveland, OH1 day ago- ...As the Marketing Engagement Associate Manager, you will oversee marketing initiatives, develop strategic program roadmaps, support post launch... ...offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 4...MedicalWork experience placementLive inWork at officeLocal area
Accenture
Cleveland, OH5 days ago - The MetroHealth System in Cleveland, OH, is looking for a Diagnostic Radiologic Technologist... ...radiology equipment in a Level 1 Trauma Center. Required qualifications include ARRT registration... ...to work in a supportive academic medical environment that serves all patients,...MedicalRelocation packageAfternoon shift
$73.8k - $182.6k
Marketing Engagement Associate Manager As the Marketing Engagement Associate Manager, you will oversee marketing initiatives, develop strategic... ...offers a market competitive suite of benefits including medical, dental, vision, life, long-term disability coverage, a 401(k...MedicalWork experience placementWork at officeLocal area- ...Registered Nurse METROHEALTH MEDICAL CENTER Biweekly Hours: 72.00 Shift: 7a -730p and 7p-... ...as defined below: The American Heart Association (AHA) courses are the required certifications... .... Prior supervisory or project management experience. Physical Requirements...MedicalReliefShift work
IntelyCare
Cleveland, OH3 days ago $73.8k - $220.4k
...s where the people are.We're seeking an Associate Creative Director (Copy) to help shape bold... ...project workstreams and timelines, managing workflows, team growth, and morale while... ...competitive suite of benefits including medical, dental, vision, life, and long-term disability...MedicalLive inWork at officeLocal areaAccenture
Cleveland, OH4 days ago$56k - $74.55k
...Medical Device Sales Associate Territory Account Manager Akron, Ohio; Cleveland, Ohio At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Associate Territory...MedicalHourly payWork experience placementTactile Medical
Cleveland, OH4 days ago- Location: METROHEALTH MEDICAL CENTER Biweekly Hours: Shift: 8:30am-5pm The MetroHealth System is redefining health care by going beyond medical... ...with a diverse group of individuals. Preferred: Associate’s or Bachelor’s Degree. Related experience in a medical practice...MedicalShift work
- ...Location: MetroHealth Old Brooklyn Campus Biweekly Hours: 80.00... ...health care by going beyond medical treatment to improve the foundations... ...and more than 20 health centers. Summary:... ...program. Participates with risk management, security incident evaluation...MedicalWork at officeShift work
The MetroHealth System
Cleveland, OH2 days ago $50k - $65k
...organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced... ...you be doing? World Wide Technology is seeking an Associate Customer Onboarding Manager to facilitate onboarding and software lifecycle...Full timeContract workRemote workShift workWorld Wide Technology
Cleveland, OH4 days ago- Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 4 10 hour shift 830pm-630am rotating weekends The MetroHealth System is... ...Medicine (AASM). BLS Certification from the American Heart Association (AHA) within 90 days of hire. Reliable transportation to...MedicalWork at officeShift workNight shiftRotating shift
$73.8k - $182.6k
...positions. Strong organizational skills, with ability to successfully manage multiple assignments simultaneously while collaborating with a... ...offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401...MedicalFor contractorsLive inWork at officeLocal area- ...Ohio Healthcare System. This role involves providing patient-centered care in a Medical/Surgical environment, focusing on telemetry nursing and... ..., and preferred experience includes telemetry and patient management. The position offers competitive salary, paid time off, and...Medical
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Manager - MetroHealth Medical Center. Be the first to apply!
Related searches
- retail associate manager Cleveland, OH
- remote associate product manager Cleveland, OH
- associate director Cleveland, OH
- associate product manager web Cleveland, OH
- associate manager Cleveland, OH
- bilingual medical scheduler Cleveland, OH
- medical oncology physician Cleveland, OH
- medical communications Cleveland, OH
- medical scribe Cleveland, OH
- medical Cleveland, OH