Support Coordinator
Career Placement Group, Inc.
Job Description
Job Description
We are seeking a Support Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Work with providers in advance to build their monthly schedules as well as coordinate and maintain clinician schedules to avoid overlaps.
- Communicate provider schedules in advance with nursing facilities, verify and confirm prior to date of visit, including telehealth clinics.
- Obtain referrals from nursing facilities, verify eligibility and prior authorization if required.
- Enter new resident information and updates into the electronic health records system.
- Work with nursing facilities to develop a list of residents to be served on nursing home visits.
- Maintain resident tracking sheet to ensure residents are activated and then followed-up by providers.
- Provide customer service to nursing facilities, providers, and other agencies.
- Support chart creation/information gathering for telehealth clinics.
Qualifications
- Associates degree or equivalent
Knowledge and Experience:
- Medical practice operations and workflow
- Computing skills to include programs (e.g., excel, word)
- Familiarity and knowledge of electronic health records and telehealth technology
- Medicare/Medicaid guidelines
A full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit!
Company Description
A full-service staffing firm servicing Northeast Georgia, assisting employers and candidates in finding the right fit!
Vacancy posted 8 days ago
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