Alternative Investment Services Bank Loans Operations, Assistant Vice President

Who we are looking for This role requires a deep understanding of the complexities of servicing bank loan debt held in complex global fund structures. The candidate should have a background in client management, team management, multi-point reconciliations, fund accounting, custody, vendor data sourcing, and automation. Strong critical thinking skills and an ability to meet aggressive deadlines in a high-volume work environment are essential. Job Description As an Alternative Investment Services Bank Loans Operations AVP, you will be the primary contact and escalation point for operational issues. You will receive and resolve inquiries from clients, client management teams, Centers of Excellence, Business Unit Shared Services, and Business Unit Client Service, ensuring timely resolution. You will maintain and monitor open items, issues, logs, and project lists. You will address custom client requests and manage production activities of Client Support Specialists 1, 2, and Senior Specialists. You will coordinate the implementation of new funds, systems, and processes, and assist with client conversions and other client projects. Additionally, you will identify and implement consistent operational best practices. What We Value Strong critical thinking, problem solving, and decision-making skills Strong interpersonal skills and ethical decision making Ability to work in a team environment with emphasis on collaboration with both clients and other internal service teams Education & Preferred Qualifications BS/BA degree required; minimum 5–7 years of related experience, preferably in the financial services industry Experience working with the Bank Loan asset class required Proficiency with Wall Street Office (WSO) Salary Range $90,000 – $157,000 per year. The range applies to the primary location; it may differ if the role is located elsewhere. Benefits Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan (401K) with company match, insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short-term disability, and family care responsibilities; access to an Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and eligibility for certain tax‑advantaged savings plans. Equal Opportunity Employer As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Job ID: R-791559 #J-18808-Ljbffr State Street