Parts Counter Sales

Parts Counter Salesperson

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.

Key Responsibilities:

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus.
• Familiarity with CDK or ADP software is a plus.
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership's computer system through training.
• Maintain a professional appearance and demeanor.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.

Ready to Join Us? If you're interested in a fulfilling career with M&K Truck Centers, apply today and take the next step in your professional journey!