Workshop Controller

Overview

Workshop Controller - Swindon. A multi-franchise approved commercial vehicle dealership in Swindon is seeking a Workshop Controller to lead the day-to-day function of the workshops. You will plan, control and deliver on overall workshop performance, reporting to the Aftersales Manager.

Responsibilities

• Monitor and control the use of all workshop resources (HGV Technicians, space and equipment) to maximise quality, efficiency and profitability.
• Assist with the development and implementation of policies and procedures to ensure efficient and safe operation of the workshop.
• Collaborate with the service department team (workshop reception, foreman, stores) to maintain high staff morale, timely customer care, workshop efficiency and productivity.
• Monitor, resolve and report health and safety issues in accordance with company policy.

Requirements

• Proven track record in successfully controlling/managing an automotive workshop. Experience in a commercial vehicle workshop is advantageous but not essential.
• Excellent communication and interpersonal skills, team-oriented, results-driven, with problem-solving and decision-making abilities.
• Experience working toward targets and IT literate.
• UK driving license with minimal points.

Hours

Hours: Monday to Friday 6:00am-4:00pm with a ½ hour unpaid lunch break. Additionally, 1 in 3 Saturdays, 8:00am-12:00pm.

Benefits

• Competitive salary (pending experience) with access to a performance-related bonus scheme.
• Workplace pension scheme.
• Company uniform.
• 20 days annual holiday allowance plus 8 bank holidays; holiday entitlement increases with length of service.
• Access to full manufacturer-approved and in-house training/development.
• Opportunity to work with a family-run business operating for over 34 years, employing over 100 staff.