Credit Support Representative II

Job Description

Job Description

Now Hiring: Credit Support Representative II

Location: Midland, TX

Pay: Up to $26 per hour based on experience | Temp-to-Perm opportunity

Schedule: Monday–Friday | 8:00 AM – 5:00 PM

Employment Type: Full-Time | Temp-to-Perm

Build Your Career in Credit & Customer Support:

Openwork is seeking an experienced Credit Support Representative II to join a professional credit and billing team in Midland, TX. This is a great opportunity for someone with experience in credit, collections, billing, accounts receivable, customer service, or general office administration.

What You'll Be Doing:

• Credit Applications: Review new and cash customer applications for lines of credit and assist customers with completing credit applications.
• Credit Verification: Access Dun & Bradstreet and Experian credit bureaus and contact references to verify credit information.
• Customer Communication: Notify customers by phone, email, or mail regarding credit application decisions.
• Account Maintenance: Maintain accurate credit applications, customer records, account updates, and related documentation.
• Payments & Collections: Accept customer payments, make daily collection calls, and complete follow-up calls as needed.
• Reporting & Spreadsheets: Create spreadsheets and assist with monthly reports for management and branch locations.
• Customer Portals: Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and DocView.
• Invoice Verification: Enter and verify outstanding invoices in customer portals and cross-reference information with accounting software.
• Collections Support: Assist with delinquent account documentation, attorney demand letters, and the release of liens process.
• General Office Support: Perform filing, data entry, organization, record maintenance, and archiving for the credit and billing department.

What We're Looking For:

• 3–5 years of related experience in credit, collections, billing, accounts receivable, customer service, or a similar field preferred.
• Experience with Microsoft Office/Microsoft Suite required.
• Basic knowledge of bookkeeping or accounting .
• Knowledge of credit, collections, and payment processes.
• Strong attention to detail and ability to evaluate information and make decisions based on facts.
• Strong verbal and written communication skills.
• Ability to maintain accurate records and handle confidential customer information.
• Experience working with customer portals, accounting systems, or ERP software is a plus.
• Relevant work experience may be considered in place of formal education.

Work Environment:

• Professional office environment.
• Business casual dress code .
• Monday–Friday, 8:00 AM–5:00 PM.
• Primarily computer and phone-based work.
• Regular communication with customers, branches, management, and internal departments.

Why Join Openwork?

• Temp-to-perm opportunity.
• Professional office environment.
• Opportunity to build experience in credit, collections, and billing.
• Weekly pay.
• Long-term career potential.

Apply Today:

If you have experience in credit, collections, billing, accounts receivable, customer service, or office administration and are comfortable working with Microsoft Suite, we'd like to hear from you.

Apply today for this Credit Support Representative II opportunity in Houston, TX, or visit Openwork to explore additional career opportunities.

About Openwork:

Openwork has more than 50 years of experience connecting talented professionals with meaningful career opportunities.

Equal Opportunity Employer (EOE)