HVAC Branch Manager

Job Title: HVAC Branch ManagerFull Time / ExemptLocation: Youngstown, OHReports To: Regional Branch Manager Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR @ View phone number on click.appcast.io General Summary : RE Michel Company, LLC operating coast to coast with over 300 locations is currently looking for an experienced professional who is looking for the challenge of managing at our location in Youngstown, OHto make it a success! The ideal candidate will be responsible for overseeing daily operations, ensuring profitability, and fostering a positive work environment. Reporting to the Regional Manager, this role requires strong leadership skills, exceptional customer service, and a proactive approach to achieving sales and operational goals. Key Responsibilities : - Operational Leadership : Manage day-to-day operations of the branch, including sales, inventory, staffing, and administrative tasks. Continuously evaluate action plans to meet customer needs and company objectives. - Team Development : Recruit, train, and develop branch personnel. Foster a productive team environment by providing coaching, feedback, and performance evaluations. - Sales and Customer Service : Collaborate with sales associates to drive sales growth and maintain exceptional customer service standards. Develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction. - Financial Management : Achieve sales and profitability goals set by corporate. Monitor expenses, manage inventory, and ensure accurate financial reporting. - Facility Management : Ensure the branch facility meets company standards for cleanliness, safety, and security. Job Responsibilities : - Uphold Corporate Mission and Value Statements. - Prioritize "Customer First" standards and resolve customer complaints promptly. - Maintain exceptional customer service and safety standards. - Develop and motivate branch team members. - Collaborate with sales associates to drive sales growth. - Ensure accurate and timely completion of administrative tasks. - Implement credit and collection procedures. - Ensure regular attendance and punctuality. - Coordinate vehicle maintenance and driver qualifications. - Perform other duties as assigned. Preferred Education and Qualifications : - Supervisory experience or training. - Problem-solving and decision-making skills. - Strong communication and interpersonal skills. - Knowledge of heating and cooling systems. - Understanding of accounting principles. - Proficiency in mathematics. - Familiarity with company products and computer systems. - Valid driver's license and ability to operate branch vehicles. Other Requirements: - Complete knowledge of heating and cooling systems. **Work Environment:**Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety sensitive position. **What is R.E Michel Company?**The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industr